Overview
Work History
Education
Skills
Timeline
Generic

Roger Bonilla

San Francisco,CA

Overview

8
8
years of professional experience

Work History

Account Manager/Guest Service Captain

Towne Park
San Francisco, CA
06.2018 - Current
  • Greeted guest and temporary customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Oversaw fast-paced driveway operations and guests' needs at busy facility.
  • Associate scheduling.
  • Interview new candidates for valet operations.
  • Review clients weekly and monthly revenue for vehicle stay-overs.
  • Weekly meetings for operation/event and holiday expectations of guest stays.

Production Assistant

Super Tech Body Shop
Brisbane, CA
02.2016 - 09.2019
  • Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
  • Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Developing relationships with clients for supply demand.
  • Interacting with clients complaint and request for products and appointment making.
  • Reviewing client orders for vehicle parts and shop supply on daily and weekly notice.

Sales Associate

Footlocker
San Francisco, CA
07.2017 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and show specific merchandise.
  • Provided positive first impressions to welcome existing and new customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for shoes.
  • Engaged with new customers.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost buys.
  • Trained and developed new hires in product knowledge, customer service and selling techniques.

Education

Associate of Arts - Marketing

City College of San Francisco
San Francisco, CA
08.2020

High School Diploma -

Balboa High School
San Francisco, CA
05.2017

Skills

  • Problem Anticipation and Resolution
  • Clear Communication
  • Adaptable
  • Energetic Learner
  • Originality and Creativity
  • Bilingual
  • Team/ Individually Motivated
  • Organization

Timeline

Account Manager/Guest Service Captain

Towne Park
06.2018 - Current

Sales Associate

Footlocker
07.2017 - 05.2018

Production Assistant

Super Tech Body Shop
02.2016 - 09.2019

Associate of Arts - Marketing

City College of San Francisco

High School Diploma -

Balboa High School

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Roger Bonilla