Robin Dixon
Leduc,AB
Summary
Punctual and honest server with solid background in restaurant/bar settings as well as retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily side duties, managing her time to the best of her ability. Committed and hardworking with experience with a variety of POS systems, and tons of customer service experience!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Rona
Edmonton, AB
10.2020 - Current
- Helped customers complete purchases, locate items and join reward programs
- Resolved customer complaints and maintained clean and tidy checkout area.
- Tallied cash drawer at beginning and end of each work shift.
- Supported customer service, providing informational resources regarding promotions and sales.
Personal Shopper
Save On Foods
Spruce Grove, AB
04.2020 - 08.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes made to order.
- Adapted easily and efficiently to the long hours of 10pm-6am, as well as some day shifts on weekends.
Receptionist
Mr Barber
Spruce Grove, AB
02.2020 - 04.2020
- Managed multiple tasks and met time-sensitive deadlines
- Confirmed appointments, communicated with clients and updated client records.
- Evaluated source documents to locate needed information.
- Used time management and efficient cleaning methods to meet deadlines.
Food and Beverage Server
Beer Hunter Pub and Grill
Spruce Grove, AB
09.2018 - 01.2020
- Greeted new customers, discussed specials and took drink orders
- Prepared specialty desserts for customers for special occasions
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets
- Checked identification for minimum age for sale of alcoholic beverages
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food and Beverage Server/Beverage Cart Attendant
Trestle Creek Golf Resort
Entwhistle, AB
06.2017 - 08.2018
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted customers with carry-out service as well as inside the restaurant
Education
Major - Mental Health And Addictions
Sundance College
Edmonton, AB07.2022
Skills
- Specials Promotion and Upselling
- Customer Service and Rapport
- Food and Beverage Service
- Transactions and Cash Handling
- Team Player
- Critical Thinking
- Warm and Friendly
- Servsafe Certified
- Guest Experience Management
- Upbeat and Positive Personality
- Data Entry and Maintenance
Certification
- Proserve Liquor Training
- Class 5 Drivers License
- First Aid and CPR Certified
- WHIMIS & FOIP Ceritifications
Additional Information
Linked in profile: www.linkedin.com/in/robin-dixon97
REFERENCES AVAILABLE UPON REQUEST.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Rona
10.2020 - Current
Personal Shopper
Save On Foods
04.2020 - 08.2020
Receptionist
Mr Barber
02.2020 - 04.2020
Food and Beverage Server
Beer Hunter Pub and Grill
09.2018 - 01.2020
Food and Beverage Server/Beverage Cart Attendant
Trestle Creek Golf Resort
06.2017 - 08.2018
Major - Mental Health And Addictions
Sundance College
- Proserve Liquor Training
- Class 5 Drivers License
- First Aid and CPR Certified
- WHIMIS & FOIP Ceritifications
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