Robert Hem
Lakewood,WA
Summary
Energetic leader promotes 35 years of industry experience with superior record of accomplishment. Ambitious and highly motivated case manager surpasses demanding objectives and achieves or exceeds set goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Youth Engagement Specialist and Case Manager
Comprehensive Life Resources
Tacoma, WA
08.2018 - Current
- Worked with young, homeless adults getting them into coordinated entry system. Explored housing options and networked with supported housing. Ran weekly groups increasing client skills
Crisis Residential Counselor
Community Youth Services
Olympia, WA
07.2017 - 08.2018
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Used coordination and planning skills to achieve results according to schedule
Clinical Case Manager, Residential Counselor
Greater Lakes Mental Healthcare
Lakewood, WA
01.1992 - 09.2007
- Assisted with outreach and engagement services to engage clients and maintain working relationships.
- Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills
Crisis Intervention Specialist
Comprehensive Mental Health
Tacoma, WA
03.1982 - 10.1989
- Provided crisis outreach in community during evening hours evaluating risk for suicidal or homicidal behavior. Intervened at people's residence, emergency rooms, Pierce County Jail, Remann Hall, nursing homes, etc Covered Tacoma City Limits, Dash Point, Browns Point, and Pierce County Peninsula. Provided short term out patient treatment.
- Member of on-call emergency response team for crisis intervention within facility
- Evaluated risk to client or others by gathering information and conducting assessments
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
- Counseled and helped to stabilize consumers and caregivers in crisis situations
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WA09.1978
Skills
- Confidential Case Documentation
- Life Support Technique Skills
- Mental Health Treatment Programming
- Treatment Recommendations
- Community Service Programs
- Group Activities
Certification
Certified Domestic Violence Advocate
Timeline
Youth Engagement Specialist and Case Manager
Comprehensive Life Resources
08.2018 - Current
Crisis Residential Counselor
Community Youth Services
07.2017 - 08.2018
Clinical Case Manager, Residential Counselor
Greater Lakes Mental Healthcare
01.1992 - 09.2007
Crisis Intervention Specialist
Comprehensive Mental Health
03.1982 - 10.1989
Bachelor of Arts - Psychology
University of Washington
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