Robert Clouser
lettersanddrawings.com
Summary
UX and Service Design with a background in publishing and literary arts
Overview
11
11
years of professional experience
Work History
UX Designer
Letters and Drawings
11.2022 - Current
- UX design for small businesses, agencies, non-profits, and start-ups
- Work in close collaboration with leadership, product managers, and engineers in Agile-based product development environment
- Deliverables include: mixed methods research, project planning, business development, journey mapping, service blueprints, usability testing, workshop facilitation
UX Strategy and Content Writer
Liz Maycox Illustration
01.2013 - 04.2022
- Collaborated with business leadership and marketing to develop targeted messaging, resulting in a 35% increase in lead generation, 25% increase in customer conversions, and brand awareness
- Developed content and social media strategy
- Wrote and edited UX content
Education
UX Academy Design Certificate - UX/UI Design
Designlab
San Diego, CA10.2023
Master of Arts - Writing
Columbia University
New York, NY05.2006
Bachelor of Arts - Comparative Literature
Vassar College
Poughkeepsie, NY05.2001
Skills
- Service Design Blueprints
- Mixed Methods Research
- Journey Maps
- Personas
- Content Strategy
- Information Architecture
- Usability Testing
- Wireframes
- Prototypes
- Workshops
Timeline
UX Designer
Letters and Drawings
11.2022 - Current
UX Strategy and Content Writer
Liz Maycox Illustration
01.2013 - 04.2022
UX Academy Design Certificate - UX/UI Design
Designlab
Master of Arts - Writing
Columbia University
Bachelor of Arts - Comparative Literature
Vassar College
Fiction, drums, painting
I enjoy writing fiction, playing the drums, and drawing in my free time.
Similar Profiles
Athul KrishnaAthul Krishna
Graphic Designer at Drawings By MeGraphic Designer at Drawings By Me
DANY VALLEJODANY VALLEJO
Civil Engineer at Diamond DrawingsCivil Engineer at Diamond Drawings
Istvan Daniel SzaboIstvan Daniel Szabo
Solar Specialist at PV DrawingsSolar Specialist at PV Drawings