Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RITIKA RAO

Gurgaon

Summary

Dedicated employee known for punctuality, pursuing employment options where positive attitude with the right skill set will make a difference.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Cabin Crew Member

AIR INDIA
Delhi
2016 - Current
  • Completed more than 5000 hours on BOEING-777 Aircraft and A320.
  • trained on Service Excellence Program.
  • Familiarity with Hospitality Industry practices
  • Extensive knowledge in Customer handling.

Team Leader

CONVERGYS
Gurgaon
05.2013 - 04.2016
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Facilitated communication between cross-functional teams within the organization.
  • Organized client meetings to provide project updates.
  • Conducted regular performance reviews to assess individual team member progress.

Education

MBA - Human Resources Management

Institute of Management Technology
Ghaziabad
2015

Bachelor of Arts -

University Of Delhi
Delhi
2013

High School Diploma -

Chiranjiv Bharti School
Gurgaon
2010

Skills

  • Excellent Communication Skills
  • Leadership
  • Customer Handling
  • Decision Making & Team Management

Certification

  • Service Excellence Training Program

Timeline

Team Leader

CONVERGYS
05.2013 - 04.2016

Senior Cabin Crew Member

AIR INDIA
2016 - Current

MBA - Human Resources Management

Institute of Management Technology

Bachelor of Arts -

University Of Delhi

High School Diploma -

Chiranjiv Bharti School

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RITIKA RAO