Summary
Overview
Work History
Education
Skills
Timeline
Server

Riley Sullivan

Winston-Salem,NC

Summary

I have been woking since I was 15 years old in the customer service industry (about 9 years). I have worked st a few restaurants, a tanning salon, a receptionist at an all male hair cutting salon and was a CNA for a bit.

Overview

10
10
years of professional experience

Work History

Server

Villa Grill
05.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Tanning Technician

Tanning Studios
05.2016 - 09.2017
  • Managed inventory levels for all tanning products and supplies, ensuring adequate stock was available at all times.
  • Performed routine equipment maintenance for optimal functionality and ensured a clean, safe environment for clients.
  • Participated in weekly team meetings contributing valuable insights regarding customer feedback, sales goals, and overall salon performance.
  • Educated clients on safe tanning practices to mitigate potential risks associated with UV exposure.

Receptionist

Sport Clips Haircuts
02.2015 - 10.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Esthetician - Esthetics

Davidson-Davie Community College
Thomasville, NC
05-2023

High School Diploma -

West Forsyth High School
Clemmons, NC
06-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Sales
  • Critical thinking
  • Leadership
  • Problem Solving
  • Time Management
  • Communication

Timeline

Server

Villa Grill
05.2018 - Current

Tanning Technician

Tanning Studios
05.2016 - 09.2017

Receptionist

Sport Clips Haircuts
02.2015 - 10.2016

Esthetician - Esthetics

Davidson-Davie Community College

High School Diploma -

West Forsyth High School

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Riley Sullivan