Ricardo Blas

Trouble shooting and having knowledge using diagnostic machine increased business by 50 %.

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Replaced damaged, missing or defective parts with new and refurbished components.
• Analyzed and located malfunctions in brakes, motors, switches and control systems.
• Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
• Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Disassembled defective parts to make proper repairs.
• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.

As concierge managed over 40 calls per day and learn how to multitask and have extensive knowledge in building link.

• Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
• Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
• Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
• Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
• Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
• Performed cleaning and maintenance duties as directed.
• Orchestrated building safety measurements to maintain security and protect residents.
• Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
• Completed sweeping, mopping and window-cleaning.
• Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
• Communicated with coworkers and managers about completed duties.
• Stripped and refinished hard surface floors to maintain quality condition and appearance.
• Demonstrated commitment through impeccable attendance and quality performance.
• Relieved guests of luggage and connected with porters for delivery to rooms.
• Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
• Sanitized high-traffic areas and equipment with approved cleaning supplies.
• Cleaned and organized building areas as required.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Increased workplace safety by immediately reporting potential hazards.
• Adhered to company safety regulations and OSHA requirements.
• Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.

• Established 3 years of experience working in auto parts store looking up part for customer keeping stock inventory and ordering parts for customer. Auto Part Store went out of business.
• Worked flexible hours across night, weekend and holiday shifts
• Received and processed stock into inventory management system
• Identified issues, analyzed information and provided solutions to problems
• Carried out day-to-day duties accurately and efficiently.