Trained employees on proper procedures and company policies to ensure efficient and exemplary customer service.
Provided timely, thorough, and precise documentation of vehicle checks, vehicle damage, and other conditions prior to service.
Responded to all customer inquiries and resolved complaints accordingly.
Kitchen Launcher
Reef Kitchens
Austin, TX
04.2020 - 10.2020
Became subject matter expert on assigned tasks, providing answers to team and engaging in legal and logistical problem-solving.
Writing clearly, concisely, and precisely to make complex concepts more easily understandable for the intended audience.
Traveled to work sites to resolve problems and respond to emergencies.
Proactively solved conflicts and addressed issues that could occur between Reef Kitchens and outside agencies.
Collaborated and communicated successfully with other entities outside of the business.
Administration Clerk
U.S. Citizenship And Immigration Services
Chicago, IL
04.2016 - 06.2018
Reviewed applications for asylees and refugees, ensuring accuracy and validity for legal representation.
Identified any discrepancies and possible signs of fraud on legal documents.
Conducted sensitive file reviews with numerous federal, state and local agencies and prepared case file records and related documents for legal officers.
Used computer record systems to search, create, and update applicants' information.
Quartermaster Third Class Petty Officer
U.S. Navy
FPO, AP
12.2007 - 07.2013
Communicated regularly with crew on ship and trained lower-ranking Quartermasters with a detailed breakdown of tasks and formulas essential to navigation, as well as general military training and discipline.
Served as the Captain's primary source of information concerning weather, the ship's course, and the navigational equipment.
Maneuvered the ship through navigational hazards to ensure safety of the crew and ship.
Plotted navigational tracks using paper and digital charts.
Conducted maintenance on navigational equipment.
Maintained and made corrections to the ship's legal documents.
Education
Bachelor of Arts - Film
Columbia College Chicago, Chicago, IL
09.2013 - 12.2015
Skills
Critical Thinking
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Premiere
AVID
Final Cut Pro X
Adobe Photoshop
Adobe Audition
Microsoft Word
Excel
Interests
History
Fine Arts: Painting, Drawing, Digital Art
Politics
Timeline
Kitchen Launcher - Reef Kitchens
04.2020 - 10.2020
Valet Supervisor - Reef Parking
04.2019 - Current
Administration Clerk - U.S. Citizenship And Immigration Services
04.2016 - 06.2018
Columbia College Chicago - Bachelor of Arts, Film
09.2013 - 12.2015
Quartermaster Third Class Petty Officer - U.S. Navy