Reginald Torres

Cyber Security Engineer | Senior Manager of IT

Immediate Credit Recovery Inc

Poughkeepsie, NY

01.2007 - Current

Responsible for managing servers and network infrastructure
Coordinated and executed frequently scheduled Security scans of systems, applications, and network configurations, leveraging variety of tools for Vulnerability Scanning, Penetration Testing
Responsible for resolving and/or mitigating Security findings in conducted scans in a predetermined window of resolution based on risk severity
Developed, deployed and maintained Compliance configurations and documentation maintain compliance with FISMA/NIST/DoD (FEDRamp), PCIDSS, HIPAA, and SOC2
Managed Security appliances and Audited logs from LogRhythm SIEM, Netwrix Auditor, Firewalls, and AtRisk (Gradient Cyber) Gateway Security appliance
Responsible for design and implementation of TFA using RSA SecurID Tokens and PIV-I cards; established as a Trusted Agent to Initiate, Register, Print, and Activate PIV-I credentials
Maintained configuration and patch management of all Windows/Linux servers, to include respective applications on each (e.g. MySQL/MariaDB, Apache, MSSQL, IIS, etc.)
Worked directly with Clients and 3rd Party Compliance Auditors to establish and review required security configurations and systems integration.
Operated as nexus between departments, vendors, clients, and customers
Responsible for designing, developing, deploying, and managing virtual & network infrastructure between 3 corporate offices, branch offices, 11 sub-contractors, and multiple vendors via MPLS/VPN/E-Line technologies
Lead efforts to design, deploy, and integrate 2 SANs into network infrastructure that connected via iSCSI and Fiber optics to on-premise virtual infrastructure
Designing, implementing, and maintaining Redundancy and Disaster Recovery schemas via Microsoft File Server DFS technologies, VEEAM replication technologies, VMware HA, and 3rd party DR facilities.
Worked directly with Government offices to establish baseline set of securities for network integration, application management, end-user desktop experience, SOP/POL documentation
Managed VDI environment and all corporate Desktops
Deployed centralized management servers for Firewall, network, Printers and other applicable devices to keep operational and salary overhead low while maintaining efficient use of IT teams time and resources
Drafted knowledge base articles and diagrams in Policy and SOP to ensure all processes, configurations, and steps to execute for readily available in thorough detail
Through team collaboration, coordinated projects and assigned members in groups that resulted in achieving target results while simultaneously strengthening team overall
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Managed team of employees, overseeing hiring, training and professional growth of employees
Actively listened to customers' requests, confirming full understanding before addressing concerns