Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Trujillo

Brea,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relations

Overview

6
6
years of professional experience

Work History

Valet Attendant

LAZ Parking
Anaheim, CA
09.2021 - 05.2022
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Maintained cleanliness of work sites, parking spaces and guest services stations.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Assisted hotel guests with valet retrieval process.
  • Answered guest's questions about property amenities and services.

Warehouse Associate

Amazon
San Bernardino, CA
08.2017 - 10.2020
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Compared received packages against shipping documents.

Medical Assistant

Lydia Aguilera Medical Clinic
Montebello, CA
09.2016 - 07.2017
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Shift Leader

SUBWAY®Restaurants
Pico Rivera, CA
02.2015 - 08.2016
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

High School Diploma -

Montebello High School
Montebello, CA

Skills

  • POS system operations
  • Transportation accomodations
  • Guest flow management
  • Scheduling
  • Guest Services
  • Lot monitoring
  • Guest service
  • Customer Complaint Resolution

Timeline

Valet Attendant

LAZ Parking
09.2021 - 05.2022

Warehouse Associate

Amazon
08.2017 - 10.2020

Medical Assistant

Lydia Aguilera Medical Clinic
09.2016 - 07.2017

Shift Leader

SUBWAY®Restaurants
02.2015 - 08.2016

High School Diploma -

Montebello High School

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Rebecca Trujillo