Raman Roy

• Morgan Stanley Fund Services provides accounting and investor services to hedge funds
• The project focused on software testing aspect of Fund Investor Management
• It involves ensuring the transaction of a investor initial subscription is being adequately controlled
• Further, it includes daily portfolio valuations, Initial subscription, Additional subscription and Redemption

Roles & Responsibilities:

• Prepared test scenarios according to functionality
• Execution of test cases and report defects
• Carry out regression testing every time when changes are made to the code to fix defects
• Performed Regression Testing & bug fixing which were verified by using JIRA Tool
• Assigning daily assignments to the team
• Peer review of test preparation documents, making sure the test cases are uploaded and mapped to the requirements on QC
• Defect reporting, tracking and preparation of test summary reports
• Facilitate the Defect meetings and co-ordinate with Development or Business team for defect closure
• Creating BSM using different drivers and driver values
• Developed and executed the Test Procedures and Test Cases
• Writing Test scripts and functions wherever necessary for various units of the business modules
• Recorded test results in JIRA, detailing testing processes, results and suggestions for production team.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Created accurate and successful test scripts to manage automated testing of certain products and features.
• Worked alongside management to develop testing and improvement plans.
• Interacted with product managers to deliver performance issue resolution reports.
• Guided team of 10 testers in UAT and PROD environment, coaching employees to maintain best-in-class testing.
• Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
• Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
• Coordinated with offshore development teams, delivering remote lectures on testing techniques, tools and protocols.
• Trained new test employees on PRODUCTION and UAT equipment and company guidelines to promote productive and high-quality work.

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Established strategy for operations reporting and analytics, identifying key needs for deliverables while driving continuous improvement of processes.
• Taught employees how to control risks at front line.

• Friends Provident International Limited (FPIL) provides Insurance,
• Investment and Pension policies across the globe through its offices in Hong Kong, Singapore,
• Dubai, Luxembourg
• Its products include – Protection, Investments, Regular Savings and Group
• Business

Roles & Responsibilities:

• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Completed timely quality reports highlighting deficiencies and recommending corrective actions.
• Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
• Planned and executed audit phases and data input into Bancs software for analysis.
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• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.