Summary
Overview
Work History
Education
Skills
Timeline
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Rahsheda Stamps

Atlanta,United States

Summary

Service-oriented professional skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Overview

6
6
years of professional experience

Work History

Independent Claims Adjuster

State Farm
Atlanta, Georgia
02.2022 - 07.2022
  • Remote Call Center environment. Takes inbound communications and makes outbound calls and transfers.
  • Creates appointments and rental reservations for Insureds and Claimants to repair shops and rental companies after Collision and Comprehensive Claims are created.
  • Examined claims forms and other records to determine insurance coverage to provide utmost customer service.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Directed and coordinated various investigations conducted by field investigation team.

Product Specialist/Brand Ambassador

EventNext
Atlanta, Georgia
10.2020 - 11.2020
  • Designed, filled and arranged eye-catching product floorsets to increase sales for Fiat, Chrysler and Jeep.
  • Increased brand awareness through demonstrations, and brand promotion of Fiat, Chrysler and Jeep.
  • iPad registration and prize distribution for consumer sign ups.
  • Engaged, educated and befriended customers to provide product knowledge of amazing shopping experience.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.

Brand Ambassador

RedPeg Marketing
Atlanta, Georgia
01.2020 - 02.2020
  • Communicate and educate consumers with key messaging and talking points for Geico Insurance to increase brand awareness.
  • Collect accurate consumer information via tablet and photo scanner.
  • Reviewed and implemented new company initiatives and executed product activations.
  • Designed, filled and arranged eye-catching product floorsets to increase sales.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.

Market Manager

Costco Wholesale
Atlanta, Georgia
04.2012 - 03.2018


  • Traveled to customer sites to demonstrate products, answer questions and close contracts.
  • Made strategic and successful decisions by documenting and tracking sales activities.
  • Achieved monthly sales targets consistently by pursuing new business prospects.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth
  • Led sales team of 26 employees

Education

Associate of Science -

Georgia State University
Atlanta, GA

Skills

  • Issue and Complaint Resolution
  • Customer Service
  • Team Recruiting and Onboarding
  • Sales Records Management
  • Customer Complaint Resolution
  • Management
  • Data Entry and Maintenance
  • Customer Retention
  • Wearable Technology
  • Help Desk Support

Timeline

Independent Claims Adjuster

State Farm
02.2022 - 07.2022

Product Specialist/Brand Ambassador

EventNext
10.2020 - 11.2020

Brand Ambassador

RedPeg Marketing
01.2020 - 02.2020

Market Manager

Costco Wholesale
04.2012 - 03.2018

Associate of Science -

Georgia State University

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