Rachelle Ramsey

I hand make jewelry. I sell online and social media. I am also a photographer and enjoy capturing memories for families.

• Ran errands to support daily needs of management.
• Responded to and directed incoming calls and other communication.
• Scheduled meetings and managed calendar.
• Attended monthly sales meetings and reported pertinent information to employees.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

• Trained team members on cash register operation and cash handling.
• Quickly and accurately counted drawers at start and end of each shift.
• Communicated with customers and team members to solve problems.
• Operated POS cash register and equipment to collect payments.
• Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
• Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
• Monitored areas for security issues and safety hazards.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Received and processed customer payments.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Processed checks, cash and credit purchases or refunds.
• Increased customer loyalty and retention.
• Educated employees on register use, merchandising and customer service.
• Oversaw weekly and seasonal merchandising and signage changes to promote specific products.