RACHEL DALEY
Killeen,TX
Summary
Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.
Overview
5
5
years of professional experience
Work History
Bartender/Assistant Manager
Moody's
Austin, TX
10.2021 - Current
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Improved and applied social media marketing strategies to increase patronage.
- Reduced inventory losses by managing beverage inventory with BevSpot.
- Consulted with managers to organize special events and promotions.
Bartender
Lucky Strike
Los Angeles, CA
06.2021 - 08.2021
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Set up bar for operation, obtained cash bank and stocked service bar.
Bartender
The Bang Bang Room
Los Angeles, CA
09.2019 - 03.2020
- Same duties as previously listed
Bartender
Valencia Club
Penryn, CA
01.2015 - 07.2015
- Same duties as previously listed
Bartender/Cocktail Waitress
Morrison's
Woodland, CA
02.2004 - 04.2006
- Same duties as previously listed
Bartender
Club Coyote
Woodland, CA
04.2003 - 02.2004
- Same duties as previously listed
Bartender
Applebee's Bar & Grill
Woodland, CA
10.2002 - 04.2003
- Same duties as previously listed
Education
B.A. - Political Science
University of California Davis
Skills
- TABC Certified
- Cocktail Service
- Supply and Inventory Maintenance
- Food and Beverage Service
- Bar Operations and Logistics
- Team Management
- Friendly and Outgoing
- Vendor Management
- Organized and Detail Oriented
- Staff Training
- Issue Resolution
- Engaging Customers
- Self-Motivated
- Honest and Dependable
- Opening and Closing Procedures
Timeline
Bartender/Assistant Manager
Moody's
10.2021 - Current
Bartender
Lucky Strike
06.2021 - 08.2021
Bartender
The Bang Bang Room
09.2019 - 03.2020
Bartender
Valencia Club
01.2015 - 07.2015
Bartender/Cocktail Waitress
Morrison's
02.2004 - 04.2006
Bartender
Club Coyote
04.2003 - 02.2004
Bartender
Applebee's Bar & Grill
10.2002 - 04.2003
B.A. - Political Science
University of California Davis
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