Peter Edwards
Operations Specialist & Employee Development
St Louis,IL
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Collaborative leader that is dedicate to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Operations Manager
Crothall Healthcare Environmental Services
Saint Louis , MO
08.2014 - Current
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Developed systems to track and log work issues.
- Reviewed operations reports to understand numbers and trends.
- Introduced new methods, practices and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Advanced productivity KPIs to achieve key business goals and objectives.
Professional Photographer
Under The Willow
Saint Louis , MO
04.2020 - Current
- Photographed high-quality images for various print and digital projects.
- Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
- Digitally edited photos to enhance appearance.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Planned and prepared for on-location and studio shoots.
- Archived photographs on computers and servers.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Scheduled studio appointments to shoot wide variety of subjects.
- Took photos from different angles and perspectives to capture perfect images.
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
- Selected and set up appropriate props, backdrops and lighting.
- Enhanced business operations by utilizing successful marketing and outreach strategies to bring in clients, close [Product or Service] sales and increase revenue.
- Completed complex photo shoots at indoor and outdoor venues.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Director of Development
ETG
Joplin, MO
10.2015 - 10.2019
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Established technical strategy for entire company, accounting for overall business goals, budgetary limitations and resource allocation.
- Researched and selected development platforms for [Type] projects, prioritizing cost-effective, reliable solutions.
- Utilized ground-up approach to integrating CRM resources to optimize resource and time allocation.
- Spearheaded deployment of websites, social media and mobile applications.
- Managed [Number] individual projects simultaneously for product lifecycle development.
- Supervised team duties related to decision support and business intelligence for business users.
- Worked with internal and external businesses and led cross-functional teams to develop intricate business plans.
- Monitored product pricing and legal requirements.
Mid-Western Regional Scout
Pro Football Hall Of Fame
Canton , Ohio
04.2017 - Current
- Promoted company by giving exciting and dynamic presentations to customers.
- Recruited talented individuals bringing [Type] skills to [Type] department.
- Represented company at various national and global events.
- Attended weekly meetings to discuss and optimize strategies.
- Participated in promotional opportunities and onboarding of new accounts.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Increased sales by $[Amount] by establishing goals, overseeing performance and mentoring staff.
- Delegated [Type] daily tasks to employees, streamlining daily progress and efficiency.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Science - Computer Manufacturing of Technology
Missouri Southern State University
Joplin, MO 09.1997 - 05.1999
Skills
Project development and life cycle
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Professional Photographer
Under The Willow
04.2020 - Current
Mid-Western Regional Scout
Pro Football Hall Of Fame
04.2017 - Current
Director of Development
ETG
10.2015 - 10.2019
Operations Manager
Crothall Healthcare Environmental Services
08.2014 - Current
Associate of Science - Computer Manufacturing of Technology
Missouri Southern State University
09.1997 - 05.1999
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