Paulo Soares
Belconnen,ACT
Summary
Driven to help business leaders implement and enforce successful policies to promote service and operational excellence. Highly experienced with Health and Fitness/Sports best practices and regulatory requirements. Excellent financial sense, operations knowledge and leadership skills. Assistant Manager with strong background leading day-to-day activities related to staffing, logistics and purchasing. Health and Fitness expert with talent for training, promoting and youth development. Work well with employees at all levels and business leaders by maintaining positive attitude under pressure and applying logical problem-solving skills to resolve issues. Interactive professional bringing 20 years’ background in Health & Fitness/Sports industry. Financially-savvy, customer-oriented individual with focus in process efficiency. Committed to promoting highest standards and company values.
Overview
16
16
years of professional experience
Work History
Assistant Gym Operations Manager
ANU Sport
Canberra, ACT
03.2017 - 12.2021
- Responsible for effectively coordinating employee management - by developing schedules, tracking time and administering payroll
- Leveraged fair work evaluation processes, employee reviews and staff mentoring to drive and achieve performance and job satisfaction at all levels
- Led and actively encouraged team members to maintain business professionalism by coaching individuals on methods for delivering exceptional service to every customer
- Proactively used software (e.g
- Links and Easy Employer) to analyze production data, guaranteeing efficient production of defect-free products
- Ensured that inspection reports were evaluated and oversight service ticketing and preparation of repair invoices for purchase and repair of equipment
- Undertook evaluation of current operational strategies and recommended, then implemented, improvements
- Took responsibility for managing Handled 10-20 calls per day to address customer enquiries and concerns.
Strength and Conditioning Coach
Queanbeyan FC
Queanbeyan, NSW
11.2020 - 09.2021
- Assisted with setting, pursuing and achieving individual athlete and team objectives
- Worked closely with athletic trainers and coaches on strategies for preventing injuries and managing rehabilitation
- Developed
- And managed training programs dedicated to optimizing strength, speed and endurance of every athlete.
Lead Trainer
ANU Sport
Canberra, ACT
04.2015 - 03.2018
- Trained clients during strength training, cardiovascular exercise and stretching
- Designed specific workout systems for individual clients based on performance ability
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Recruited new participants each month with expertise in relationship-building and personal training
- Increased membership enrolment by using innovative sales and promotional techniques
- Teamed with 3 other managers to brainstorm ways to enhance and improve training effectiveness
- Motivated 16 trainers by demonstrating positive attitude to improve productivity.
Strength and Conditioning Coach
Tigers FC
Canberra, ACT
12.2015 - 09.2017
- Observed athletes and tweaked functional movement patterns to maximize performance
- Created and managed training programs dedicated to optimizing strength, speed and endurance of every athlete
- Developed and maintained culture of determination, commitment and hard work, encouraging athletes to push themselves further to boost conditioning.
Owner- Programs Coordinator
Primal NRG Fitness
Sydney, NSW
03.2012 - 07.2015
- Met client's needs and expectations
- (for personal training services
- Fitness advice?)
- Contributed to 60% increase in sales for personal training department
- Contributed to operation of clean, friendly and well-maintained health club
- Managed day-to-day business operations, including ??
Personal Trainer-Small Group Trainer
Macquarie University Sport & Aquatic Centre
Sydney, NSW
09.2009 - 04.2015
- Administered fitness assessments, which included seven-point skin-fold body fat measurements, blood pressure and treadmill tests
- Counselled clients on proper nutrition and exercise habits
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Designed specific workout systems for individual clients based on performance ability
Personal Trainer/Gym Supervisor
University Of New South Wales
Sydney, NSW
02.2007 - 07.2012
- Led clients and groups of all ages through personal workouts and skill development training
- Regularly trained staff on fitness industry updates and coached personal trainers on professional conduct
- Implemented cost-saving initiatives that addressed long-standing problems, which saved organization $1000/month (was this one-off or ongoing management?)
- Assessed staff needs and offered assistance with checking in patrons during busy times
Gym Instructor- Personal Trainer
University Of New South Wales
Sydney, NSW
02.2009 - 09.2011
- Designed specific workout systems for individual clients based on performance ability.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise and stretching.
Personal Trainer-Business Owner
Primal NRG Fitness
Sydney, NSW
03.2007 - 07.2009
- Carefully evaluated member needs and assisted them in achieving personal fitness goals
- Guided clients in safe exercise, taking into account individualized physical limitations
- Trained clients during strength training, cardiovascular exercise and stretching
Personal Trainer-Boxing Instructor
Gym
Las Palmas, Spain
08.2005 - 08.2007
- Taught clients how to modify exercises appropriately to avoid injury
- Assisted older adults with weight training programs by setting up equipment and providing detailed instructions
- Designed specific workout systems for individual clients based on performance ability
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency
- Drove client retention, managing daily classes and individual sessions
- Built customer loyalty by smoothly executing training initiatives
Education
Cert III in Fitness - Health And Fitness
Tafe NSW
Sydney, NSW12.2004
Cert III in Swedish Massage -
The NSW School of Therapeutic Massage
Sydney, NSW04.2015
Diploma - Management & Leadership
Mentor Education
Melbourne, VICCert IV in Fitness - Health And Fitness
Tafe NSW
Sydney, NSW07.2005
Skills
- Team Leadership
- Problem Anticipation and Resolution
- Program Optimization
- Employee Motivation
- Recruitment and Hiring
References
- Glenn Corcoran
Facility Manger ,High Performance training Centre
Bond Institute of Health and Sport
Mob: 0438 314 344
- Brett Bowden
Facility Manager
Police Citizen Youth Club -Queanbeyan
Mob:0482 183 885
Timeline
Strength and Conditioning Coach
Queanbeyan FC
11.2020 - 09.2021
Assistant Gym Operations Manager
ANU Sport
03.2017 - 12.2021
Strength and Conditioning Coach
Tigers FC
12.2015 - 09.2017
Lead Trainer
ANU Sport
04.2015 - 03.2018
Owner- Programs Coordinator
Primal NRG Fitness
03.2012 - 07.2015
Personal Trainer-Small Group Trainer
Macquarie University Sport & Aquatic Centre
09.2009 - 04.2015
Gym Instructor- Personal Trainer
University Of New South Wales
02.2009 - 09.2011
Personal Trainer-Business Owner
Primal NRG Fitness
03.2007 - 07.2009
Personal Trainer/Gym Supervisor
University Of New South Wales
02.2007 - 07.2012
Personal Trainer-Boxing Instructor
Gym
08.2005 - 08.2007
Cert III in Fitness - Health And Fitness
Tafe NSW
Cert III in Swedish Massage -
The NSW School of Therapeutic Massage
Diploma - Management & Leadership
Mentor Education
Cert IV in Fitness - Health And Fitness
Tafe NSW
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