Palak Agarwal
Sumerpur
Summary
Hardworking fresher recently completed MHA in hospital administration. Dedicated to continuous improvement and building career foundation. Offers string administrative, time management and multitasking skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operations Intern
Apollo International Hospital
Ahmedabad
08.2021 - 10.2021
- Job responsibility: Did analytical study of the admission process to improve TAT and improve patient satisfaction
- Observed and managed OPD and patient flow in the area.
- Generated reports detailing findings and recommendations.
- Studied with senior staff to develop a deep understanding of team processes and full operational activities.
Content Writer Intern
Majitel Solutions
Indore
04.2021 - 08.2021
- Produced original, creative content for promotional advertisements and marketing materials.
- Wrote articles, bulletins and other related information, marketing and promotional material.
Quality Intern
Fortis Escorts Hospital
Jaipur
05.2019 - 07.2019
- Job responsibility: analytical and descriptive study of correlation between provisional diagnosis and radiological diagnosis.
- Studied and observed OPD Queue management and suggest ways to improve Queue effectively.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
General Intern
Sri Aurobindo Institute of Medical Science
Indore
04.2018 - 06.2018
- General overview of hospital and learnt about working of different departments in hospital
- Analyzed problems, identified solutions and learnt about patient flow in IPD and OPD departments.
Education
MHA - Hospital Administration
Institute of Management Studies
Indore2022
Bachelor of Hospital Administration - Hospital Administration
Institute of Management Studies
Indore06.2020
Senior Secondary -
Saint Meera Senior Secondary School
Sheoganj04.2017
Skills
- Analytical and Critical Thinking
- Attention to Detail
- Focus and Follow-Through
- Quality Assurance
- Relationship Building
- Public and Media Relations
- Good Observation and adaptability
- Fast Learner
- MS Excel
Accomplishments
- Won 2nd price in National Hindi Writing competition on 'Covid Warriors' held by Story Mirror
- Attended 'National Quality Health Conclave' at Ruby Clinic Hall, Pune
- Awarded "Balika Prtoshan' in 2017 by rajasthan government.
- Participated in 'Brand Bazar" at IMS.
- Contributed in Faculty Development Program (Curriculum Review), organized by IMS.
- Attended Marketing event at IIM, Indore
Certification
- Microsoft Excel course
- TCS ion Career Edge course
Timeline
Operations Intern
Apollo International Hospital
08.2021 - 10.2021
Content Writer Intern
Majitel Solutions
04.2021 - 08.2021
Quality Intern
Fortis Escorts Hospital
05.2019 - 07.2019
General Intern
Sri Aurobindo Institute of Medical Science
04.2018 - 06.2018
MHA - Hospital Administration
Institute of Management Studies
Bachelor of Hospital Administration - Hospital Administration
Institute of Management Studies
Senior Secondary -
Saint Meera Senior Secondary School
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