Nyachang Johnson
Omaha,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Language
Work History
Onboarding Specialist
Medical Solutions
Omaha, NE
01.2021 - Current
- Onboard traveling health professionals both internal and external
- Manage and import all employee records according to type and adhere to procedures for internal and external systems
- Demonstrate strong attention to detail and ability to multitask while meeting strict deadlines
- Manage data entry, file management, and prepare internal and external communications
- Analyze and track compliance items and update clients as needed
- Act as liaison between clients and agencies
Relocation Assistant
NEI GLOBAL RELOCATION
Omaha, NE
04.2019 - 12.2020
- Assist clients with relocation needs, both domestic and international
- Demonstrate strong attention to detail and ability to multitask while meeting strict deadlines
- Manage data entry, file management, and prepare internal and external communications
- Proofread legal documents and prepare resale-closing documentation
- Consistently maintain productivity percentages
Fulfillment Clerk
LOWE’S HOME IMPROVEMENT
Omaha, NE
10.2018 - 06.2019
- Assist customers with all of their shopping needs
- This includes assisting customers in the selection, demonstration, preparation and loading of merchandise
- Respond to any customer inquiries through email, phone or in person
- Work with different software in order to prepare the customer’s orders.
Day Care Provider
KINDERCARE LEARNING CENTERS
Omaha, NE
03.2017 - 04.2019
- Ensure 12 toddlers have educational activities/learning sessions
- Make monthly lesson plans; write daily sheets for parents
- Follow through with lesson plans/schedule
- Conduct focused observations of youth; develop action plans.
Financial Advisor
FORESTERS FINANCIAL
06.2016 - 06.2017
- Helped clients plan for short/long-term financial goals, education and retirement
- Provided investment, tax and insurance advice.
Inbound/Outbound Customer Service Representative
PAYPAL, INC
09.2015 - 06.2016
- Selected to accept more confidential calls for security purposes, due to my productivity, quality work and ability to communicate well with various people
- Handled high call volumes while ensuring customer satisfaction
- Resolved customer complaints via phone, email or mail
- Made refunds/exchanges
- Advised customers; took payments
Education
High School Diploma -
Central High School
Omaha, NE 05.2001 -
No Degree - Global Studies
North Park University
Chicago, IL 05.2001 -
Skills
Detail-oriented decision maker who maintains productivity, andundefined
Timeline
Onboarding Specialist
Medical Solutions
01.2021 - Current
Relocation Assistant
NEI GLOBAL RELOCATION
04.2019 - 12.2020
Fulfillment Clerk
LOWE’S HOME IMPROVEMENT
10.2018 - 06.2019
Day Care Provider
KINDERCARE LEARNING CENTERS
03.2017 - 04.2019
Financial Advisor
FORESTERS FINANCIAL
06.2016 - 06.2017
Inbound/Outbound Customer Service Representative
PAYPAL, INC
09.2015 - 06.2016
High School Diploma -
Central High School
05.2001 -
No Degree - Global Studies
North Park University
05.2001 -
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