Nivedita Kakarla

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Overall 7.8 years of experience in IT (Product) and Telecom Domain, performing several roles as Functional designer, analyst, End to end system tester and developer in sales process and order management system across telecom giants Mega-path, Vodafone, Yashat, A1 digital, Colt. Leading the Business application process at Nice. 8+ years of strong experience in CPQ (configure, price, quote) /Oracle big machines implementation and its integration with Sales force CRM, oracle CRM. Functional expertise in Telecom OSS- service fulfillment- Sales quotation process (both fixed line and mobile layouts), Order management and CRM system in retail mobile customer system. Adroit in Functional Analysis, System testing, Regression testing, Usability for Web based Applications. Expert in Aligning with business targets, provide end2end view & business insights to become a trusted advisor to the business stakeholders at every project. Proactively raising the initiatives that improve business process. Deft in defect tracking, verifying & validating user requirement based on Software requisites. Expertise in Software Testing Life Cycle & entailing requirement analysis, Release planning, Descent use of SDLC Concept, Testing techniques & testing types. Key involvement in workshops with business sponsors to gather requirements and preparing Techno functional design document for development team. E2E coordination between key players for complex project deliveries- Business sponsors, business analysts, system testers from various applications. Expertise in Technical and Functional domain knowledge. Technical expertise in Oracle big machines implementation, web services, XML. Strong knowledge on service fulfillment- Sales force CRM, sales quote process, order lifecycle management and billing system. Hands-on both agile and waterfall methodologies. Excellent interpretation of Business Requirements to Technical Requirements, skilled at progressing from Business Problems to Solution to well-documented design. Strong interpersonal and communication skills.