Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nicole Bordell

Video Production Specialist
Harrisburg,PA
Nicole Bordell

Summary

Accomplished, results-driven, and repeatedly recognized professional with 10 years of experience leading end-to-end creative production and marketing operations to champion operational and commercial efficiency. Instrumental in designing conceptual prototypes, personas, and customer journey maps as per requirements. Proficient at producing clean and concise presentations for clients/internal teams to communicate design rationale. Skilled at delivering perceptive and constructive feedback to clients on designs, including information architecture, content, aesthetics, layout, and overall alignment with brand and goals. Well-versed in launching different campaigns to lead generation efforts and drive brand visibility. Knowledgeable in concept development, design, and production of advertising/marketing assignments consistent with marketing objectives. Excels at examining and monitoring existing processes, identifying flaws, and creating solutions to improve design capabilities. Proven capacity in ensuring and enabling integration of all relevant digital initiatives into the strategic planning process for leadership commitment and resource allocation/execution.

Overview

18
years of professional experience

Work History

Vizo Financial Corporate
Middletown, Pennsylvania

Video Production/Marketing Specialist
01.2013 - Current

Job overview

  • Oversee end-to-end marketing and video production operations in a fast-paced environment
  • Create engaging content for advertising campaigns, social media channels, digital marketing, and education by combining graphics, footage, animation, and audio materials
  • Design logos, print materials, social media graphics, and website graphics
  • Assist client's websites coding and designing
  • Surpassed duties when the web/graphic designer quit unexpectedly and took over the role, in addition to my own, for 3 months to keep operations running smoothly
  • Met strict video production deadlines while updating and maintaining 16 websites and various graphic design projects
  • Out of over 1,200 entries, my educational video won a "Category's Best" Diamond Award that was presented by the Credit Union National Association (CUNA) Marketing & Business Development Council
  • Increased organizational YouTube channel subscribers by 1,132 from the original 48 subscribers from previous years based on channel analytics
  • Established an educational video series by leading development, production planning, and execution of of the video series to assist HR in new hire onboarding education.

FedEx Office
Harrisburg, Pennsylvania

Production Coordinator
01.2011 - 01.2012

Job overview

  • Managed and coordinated production functions in a deadline-driven environment
  • Multi‑tasked and utilized advanced problem‑solving skills in supporting designated functions
  • Produced design and print projects following pre‑established priorities of the customer
  • Built relationships with customers and managed accounts to drive revenue and profit
  • Created reports of production progress, inventory and production issues
  • Coordinated shipping of customer orders and assisted in training new team members
  • Ensured cross-shift communication
  • Optimized customer satisfaction by maintaining efficient and fast turnover times on customer projects
  • Ensured the print production equipment is set up and operated properly as well as maintained the equipment and resolve any issues.

UPS
Harrisburg, Pennsylvania

Operations Supervisor | Training Facilitator
01.2004 - 01.2011

Job overview

  • Spearheaded and supervised each facet of operations in a continuously-evolving environment
  • Enforced safety procedures in accordance with company, OSHA, and DOT guidelines
  • Managed, planned, organized, and directed 12‑50 employees at a time
  • Established work schedules and assignments to meet production goals
  • Inspected equipment, products and materials daily for defects or malfunctions
  • Led onboarding program for new hires and managed payroll
  • Oversaw 3-4 training supervisors and their trainees
  • Ensured new hires were properly trained and tested to ensure safety and production standards were being met
  • Resolved problems, improved operations and provided exceptional service
  • Accomplished planned productivity, load average and service targets by preparing and implementing action plans
  • Reduced the amount of miss-sorted packages by auditing and following up with loaders four times daily
  • Increased production time on high-volume loads by collaborating with lighter production areas for resources, resulting in loads being called off ahead of schedule
  • Achieved a zero injury report in three different areas by adhering to strict safety standards
  • Was first choice out of six operations supervisors to move into a lead supervisor role which is responsible for managing and ensuring efficient production in four different load areas
  • Developed and designed a training segment to increase employee engagement and information retention.

Education

Harrisburg Area Community College

Associate of Arts from Web Development And Design
12.2012

Skills

  • Audio and Video Production
  • Website Design
  • Graphic Design
  • Adobe Premiere Pro
  • Adobe After Effects
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Audition
  • Adobe InDesign
  • Adobe Dreamweaver
  • Microsoft Office
  • Project Life-cycle Management
  • Digital Content Creation
  • Product & Service Marketing
  • Digital Presence Optimization
  • Business Needs Analysis
  • Creative Problem Solver
  • Cross-Functional Team Collaboration

Timeline

Video Production/Marketing Specialist

Vizo Financial Corporate
01.2013 - Current

Production Coordinator

FedEx Office
01.2011 - 01.2012

Operations Supervisor | Training Facilitator

UPS
01.2004 - 01.2011

Harrisburg Area Community College

Associate of Arts from Web Development And Design
Nicole BordellVideo Production Specialist