Summary
Overview
Work History
Skills
Accomplishments
Additional Information
Languages
Certification
Work Availability
Interests
Quote
Timeline
Generic

Nicholas Bradley Saunders

Melbourne

Summary

Friendly Barista/Cafe Worker offering 1 year of hospitality service experience, including order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting all customer needs. Hard-working and trustworthy individual prepared to contribute service-minded and dedicated attitude to dynamic hospitality service team. Accustomed to managing high-volume orders and efficiently completing shop keeping, making coffee and maintaining proper hygiene standards. Knowledgeable retail assistant fluent in english and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Overview

4
4
Languages
5
5
Certifications

Work History

Volunteer Worker

Eco Justice Hub Melbourne
2020-11 - Current
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

Cafe Worker/Barista

Mentone Grammar School
2020-02 - 2020-03
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Served needs of more than 50 customers in busy Café environment.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.

Skills

SoftCafe MenuPro

Cafeteria monitoring

Sanitation Practices

Laundry

Problem resolution

Project organization

Relationship development

Disinfection Practices

Cash register operation

Customer service

Cash Handling

Accomplishments

  • Collaborated with team of 20 student leaders, in the development of the entire student cohort.
  • Documented and resolved homophobia in the school environment which led to LGBTQIAP+ positivity in the student cohort.

Additional Information

I am a young and ambitious year nine student with hopes of having a successful career in performing. I am fun loving and easy to get along with, but I also know how to work hard. I can effectively juggle multiple tasks at the one time and have great organizational skills. I am self directed and an efficient member of staff, I usually answer questions with "I've already done that" or "what can I do next". I am driven and dedicating, I form deep working relationships with those around me, I work well in teams and strive to carry my own weight whilst helping others. I would make a great addition to your team.

Languages

Chinese

French

German

English

Certification

Barista coffee

Prepare and serve espresso coffee

Food handling

Food preparation

Food hygiene

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Singing, Acting, Dancing

Visual Arts, VISCOM, Design, Photography

Physcology, Biology

Debating, Public Speaking, Human rights issues

History, Geography, Literature, Writing

Leadership

Volunteer Work, Community Service, Philanthropy

Martial arts (karate, judo)

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Volunteer Worker

Eco Justice Hub Melbourne
2020-11 - Current

Cafe Worker/Barista

Mentone Grammar School
2020-02 - 2020-03

Food hygiene

Food preparation

Food handling

Prepare and serve espresso coffee

Barista coffee

Nicholas Bradley Saunders