Nawal Awad
Brisbane,QLD
Summary
A Human Resources professional with experience of working in Australia & internationally. Skilled in talent management, change management, HR & IS, full recruitment cycle, performance management, training & development.
Successful in working in fast-paced and challenging environments bringing solid HR acumen to the business. Extremely passionate about human resources and working with a diverse group of people.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
64 Properties
Brisbane, QLD
10.2022 - Current
- Communicated with clients to understand property needs and preferences.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Coordinated appointments to show marketed properties.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Staged and prepared homes and properties for clients before arrival.
- Compared, researched and appraised properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Cold Calls
- Managing Database
Human Resources Manager/HRBP
Jumbo Interactive
Brisbane, QLD
12.2021 - Current
- Implemented performance review and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs and constructive feedback.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
People and Culture Manager (consultant)
Obzervr
Brisbane, QLD
03.2021 - Current
- Built strong relationships with leaders across business to communicate strategic goals and initiatives.
- Drove projects from conception to completion.
- Created and drove culture-promoting activities throughout business.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Implemented performance review and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Devised hiring and recruitment policies .
- Developed succession plans and promotion paths for all staff.
Human Resources Business Partner
Lush Handmade Cosmetics
Sydney, NSW
10.2020 - 12.2020
- Issue employment documents (such as contracts, amendments, etc), to be in line with employment law and company values.
- Manage ongoing projects and training for management and staff, creating training content which ensures compliance with policies and employment law.
- Take well-being and safety initiatives that promote safe workplace.
- Automated all daily safety reports statistics and geography (ANZ).
- Manage and assist in recruitment and selection processes, developing strategies to ensure staff recruitment for seasonal peaks is managed effectively in accordance with needs of business units.
- Automated retail and manufacturing hiring process including all documentations needed.
- Assist in staff onboarding and offboarding coordination, including conducting exit interviews with departing employees.
- Maintain People Support records relating to employment information including complaints, file notes and training attendance for 1500 staff.
- Sustain culture of compliance and continuous improvement of people management systems and processes for benefit of both business and all employees.
- Create and maintain regular reporting around people management, including exit interview data, flexible arrangements, complaints, surveys and absenteeism.
- Work alongside Lush’s EAP to use insights to proactively create initiatives to educate and promote healthy work life balance and general wellbeing.
- Assist in executing national and global engagement surveys, collating, analyzing and communicating results.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Promoted and enabled necessary changes to align operations with strategic plans.
Senior Human Resources Consultant
Freelancers Union
Sydney, NSW
04.2017 - 04.2020
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Increased engagement score by 7%.
- Established recruiting and onboarding processes and communicated offers of employment to candidates.
- Delegated general office administration duties to accomplish goals and objectives of human resources department.
- Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications and meetings.
- Oversaw investigations for employment-related claims and provided investigation and consultation support to managers.
- Assisted with employee development program design and execution and advanced initiatives to encourage staff participation.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Head of HR
CIT Global,
Dubai, UAE
10.2017 - 05.2018
- Developed & Implemented organization HR strategies.
- Worked alongside senior management to enhanced department & organization reputation.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Maintained energy and enthusiasm in fast-paced environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Led projects and analyzed data to identify opportunities for improvement.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Saved $25,000 by implementing cost-saving initiatives that addressed long-standing problems.
- Led HR team in delivery of HR projects, resulting in increasing HR function overall productivity by 20%,decrease hiring SLAs by 50% and increase managers and staff HR projects engagements.
- Handled all delegated tasks, including Bonuses releases and Team building.
Regional Talent & Organization Development Manager
Ecolab
Dubai, UAE
08.2013 - 09.2016
- Served as primary point of contact for Business Leaders within organization.
- Provided operational excellence.
- Shaped organizational change, ensuring appropriate systems of performance, development, communication, re-warding and talent management were in place.
- Managed need for talent in relation to current & future business needs.
- Assessed relevant training needs for staff in consultation with department heads.
- Developed organizational strategy & plans to meet T&D needs.
- Implemented on-boarding program & training.
- Participated in Career fairs in relation to company branding.
- Implemented summer internship, post graduate programs & assessment centers.
- Developed succession plans and promotion paths for all staff.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Devised hiring and recruitment policies for almost 3000 employee company.
- Liaised between multiple business divisions to improve communications.
Talent & Development Manager
Samsung - Egypt & Korea
Seoul, South Korea
07.2012 - 07.2013
- Managed Talent Acquisition & HRIS.
- Developed HR processes & HR forms/documentation.
- Responsible for Organizational Development & Training Development.
- Managed Talent management , succession planning & Employee engagement process.
- Completed talent acquisition and management for 70+ internal and external placements.
- Collaborated with factory to achieve their hiring and onboarding .
- Automated all HR functions processes and shared with other regions.
HR Manager
VINISIA Group, Dubai & Egypt
Dubai, UAE
03.2009 - 06.2012
- Managed HR functions and support business for 250 employees.
- Managed full recruitment cycle.
- Manage employee performance management process.
- Responsible for succession planning.
- Managed employee engagement action plans and surveys.
Talent & Development Specialist
Etisalat
Cairo, Egypt
03.2007 - 02.2009
- Provided training programs to help staff maintain &/ or improved skills.
- Monitor, evaluate & record training activities & program effectiveness.
- Managed Talent acquisition process.
- Plan & attended careers fair.
- Automation of I-Recruitment & online testing.
- Managed post graduate program (Engineers), Internship & assessment centers.
- Completed talent acquisition and management for 100/Q + internal and external placements.
- Introduced HRIS Oracle based to quality inspection team to speed up processes and increase productivity.
HR & Development Executive
Toyota Motor
Casablanca, Morocco
02.2006 - 02.2007
- Identified training needs & analyze.
- Managing & promoting employees engagement.
- Developed job descriptions to reflect on business needs & strategic directions for 90 job.
- Standardization & unification of all documentation , processes & KPIS for group in all countries.
Education
Bachelor of Arts - Physical Education
Barrington University Of America USA- Seminole State College
United States06.2004
Graduate Diploma - Human Resource Management
American University
United StatesMBA - Management
Toyota
Toyota Academy Skills
- Talent assessment
- Talent management
- Talent development
- Succession planning
- Payroll coordination
- Benefits administration
- WorkForce Improvements
- Company Organization
- Training and Development
- Conflict Resolution
- Organizational Development
- Labor relations
- Workforce improvements
- Equal opportunities facilitation
Affiliations
- Australian HR Institute (AHRI)
- Society of Human Resource Management
Certification
- Certified Assessor Training - 2015
- Agile Leadership Training - 2016
Timeline
Real Estate Sales Agent
64 Properties
10.2022 - Current
Human Resources Manager/HRBP
Jumbo Interactive
12.2021 - Current
People and Culture Manager (consultant)
Obzervr
03.2021 - Current
Human Resources Business Partner
Lush Handmade Cosmetics
10.2020 - 12.2020
Head of HR
CIT Global,
10.2017 - 05.2018
Senior Human Resources Consultant
Freelancers Union
04.2017 - 04.2020
Regional Talent & Organization Development Manager
Ecolab
08.2013 - 09.2016
Talent & Development Manager
Samsung - Egypt & Korea
07.2012 - 07.2013
HR Manager
VINISIA Group, Dubai & Egypt
03.2009 - 06.2012
Talent & Development Specialist
Etisalat
03.2007 - 02.2009
HR & Development Executive
Toyota Motor
02.2006 - 02.2007
Bachelor of Arts - Physical Education
Barrington University Of America USA- Seminole State College
Graduate Diploma - Human Resource Management
American University
MBA - Management
Toyota
- Certified Assessor Training - 2015
- Agile Leadership Training - 2016
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