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Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Work Availability
Interests
Timeline
Nathan A. Sampson

Nathan A. Sampson

IT Professional
Templeton
Summary

Proficient Information Technology Specialist with 20 years industry experience. Thrives setting up and maintaining technology solutions, training users and supporting pivotal mission-critical systems and software. Well-versed knowledge of up-to-date business and IT best practices, including local, state, and federal government. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with information technology professionals, users, management and teams members to continuously improve IT solutions, tools and resources. Skilled with broad base of experience and knowledge in technical support, workstation, server, network operations and administration. Resolves problems quickly, delivering high levels of customer satisfaction.

Overview
20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History

Departmental Automation Specialist III

San Luis Obispo County Sheriff’s Office
2013-06 - Current

Managed and maintained entire 50 vehicle patrol fleet for San Luis Obispo Sheriff's Office in following capacities.

  • In-Car Computers, In-Car Video recording solution - OS imaging, configuration, patching, updating. Ensuring audio/video are recorded, offloaded to sheriff's video repository/cloud platform over WiFi and LTE.
  • California DOJ CJIS Compliance: Oversaw and ensured compliance of California DOJ security policies with In-Car computers in all sheriff's patrol vehicles accessing CLETS and NLETS. Administrated Netmotion Mobility server/client solution, providing FIPS compliant encrypted tunnel from patrol vehicle to county network resources.
  • Traveled to sheriff substation locations throughout county and provided user support, software and hardware upgrades, network configuration and maintenance for substation office and patrol fleet.
  • Restored end user confidence with sheriff's IT support by implementing proactive approach of engaging all staff with professional and caring helpdesk troubleshooting and tracking by email, phone, onsite problem resolution.
  • Worked extensively with outside vendors for fiber installations, internet service handoffs, cabling, contracted 3rd party solutions integrations in all facets of sheriff's office, including county jail facilities.

Network Technician

Superior Court of California
2005-09 - 2013-05
  • Support and maintain courts core network infrastructure, servers, applications, and Active Directory domain environment.
  • Managed system-wide operating system and software deployments, resolve related software upgrade bottlenecks.
  • Administrator and Tier 1 support for all court wide electronic recording software and hardware over LAN/WAN. (The recording to digital audio format of court proceedings in over 80 percent of all Kern County court rooms).
Education

Completed And Graduated Network System Administrator Program

Santa Barbara Business College - Bakersfield
2000-03 - 2000-12

Completed Class Course CCNAX Course Intro To Cisco Switching\Routing

Ascolta Training
2011-11 - 2011-11

Course Completed - Passed A+ Certification Test Computer Hardware&Software -A+ Certificaiton Prep

National Training Institute
1999-08 - 1999-12
Skills

Customer service/End-User support

Relationship development

Active Directory/Domain Environment

System deployment and upgrades/SCCM

LTE mobile secure data/device management

Understanding and configuraiton of LAN/WAN Networks

Budget and Cost Analysis

Project Management

Technical analysis and problem-solving

Additional Information
  • LICENSES OR CERTIFICATIONS: , A+ Certified, License # E55DTT5018, Issuing Agency: CompTIA
Accomplishments
  • Researched, tested, purchased, and install Cradlepoint mobile routers to entire San Luis Obispo County Sheriff's Office patrol fleet, Swat command post trailer and regional incident command post trailers.
  • Designed and implemented secure LTE private APN networks with wireless carriers AT&T and Verizon for secure mobile WAN\LAN connections.
  • Developed and oversaw the RFP process of selecting a vendor to replace the San Luis Obispo Sheriff's Office In-Car computer and recording solution for sheriff's patrol fleet, while simultaneously augmenting the In-Car recording solution to encompass body worn cameras.
  • Implementation of Microsoft SCCM, allowing Sheriff's IT to image and deploy 400 workstations with updated and patched Windows 10 installations.
Certification

CompTIA A+ Technician

2000-01
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Drumming

Mountain Biking

Fitness

Camping

Timeline

Departmental Automation Specialist III

San Luis Obispo County Sheriff’s Office
2013-06 - Current

Completed Class Course CCNAX Course Intro To Cisco Switching\Routing

Ascolta Training
2011-11 - 2011-11

Network Technician

Superior Court of California
2005-09 - 2013-05

Completed And Graduated Network System Administrator Program

Santa Barbara Business College - Bakersfield
2000-03 - 2000-12

CompTIA A+ Technician

2000-01

Course Completed - Passed A+ Certification Test Computer Hardware&Software -A+ Certificaiton Prep

National Training Institute
1999-08 - 1999-12