Hi, I’m
Natalia Green
Stratford,CT
Summary
Adaptable college student with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.
Overview
2
years of professional experience
Work History
McDonald's Restaurant
Crew Member
03.2021 - 08.2022
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Dunkin Donuts & Baskin Robbins
Crew Member
03.2020 - 03.2021
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Education
University of BridgeportBridgeport, CT
Bachelor of Science from Nursing
05.2024
Frank Scott Bunnell HighschoolStratford, CT
High School Diploma
06.2020
Skills
- Customer Service
- Issue and Compliant Resolution
- Customer Retention Strategies
- Calm and Professional Under Pressure
- Teamwork and Collaboration
- Clear Communication
Timeline
Crew Member
McDonald's Restaurant
03.2021 - 08.2022
Crew Member
Dunkin Donuts & Baskin Robbins
03.2020 - 03.2021
University of Bridgeport
Bachelor of Science from Nursing
Frank Scott Bunnell Highschool
High School Diploma
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