Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Monice Kennedy

Mountlake Terrace,WA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for providing the best customer service to each customer. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

Nanny

Self Employed
San Diego, CA
04.2022 - 11.2022
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Taught children everyday skills and language.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Esthetician/Receptionist

Natural Beauty Dermatology
San Diego, CA
04.2021 - 10.2022
  • Answer all the customers' questions and address their complaints
  • In-depth knowledge of office management and bookkeeping
  • Perform Em Sculpt treatments on clients and give each client a thorough consultation to ensure the best treatment including before and after pictures
  • Promote facials and other treatments through marketing via Instagram and Facebook
  • Performed and informed clients about the EmSculpt, body sculpting and customized the treatments to the clients specific needs
  • Developed positive relationships with clients, encouraging regular bookings and high rebooking rates.

Sales Development Representative

Doctible
Mira Mesa, CA
09.2019 - 03.2020
  • Generated and qualified prospective leads in order to build up our sales department pipeline
  • Booked demo appointments with prospective clients and met sales goals consistently
  • Met and exceeded daily activity expectations with an average of 150 cold calls a day
  • Assisted with various miscellaneous tasks around the office that the startup culture demands.

Esthetician

Massage Envy
Pacific Beach, CA
05.2019 - 10.2019
  • C Beach, Welcome clients as they come in for their appointments
  • Customize facial treatments and product recommendations based on clients concerns
  • Notified supervisor of supply needs to ensure necessary items are in stock
  • Stock treatment rooms with proper supplies and make sure rooms meet all sanitation requirements.

Barista

Draft Coffee
San Diego, CA
04.2018 - 01.2019
  • Interact with new and returning customers
  • Punctual and able to observe regular and consistent attendance
  • Maintain and clean sanitized workstation
  • Welcoming customers and helping them to determine their coffee interests.

Esthetician/ Receptionist

Frenchys Day Spa
Seattle, WA
02.2017 - 01.2018
  • Customized treatments based on client concerns
  • Used subtle and effective sales skills
  • Met and exceeded sales quotas
  • Excelled in quickly answering all inquiries and phone calls with a professional and friendly manner.

Barista/Chocolatier

Gosanko Chocolate
Silverdale, WA
07.2016 - 02.2017
  • Prioritized drink requests while managing interruptions
  • Compiled with standards for merchandising, stocking and storing product
  • Cleaned counters, machines and utensils daily
  • Ensured safe and sanitary food handling practices

Education

Master Esthetician -

Washington Laser Institute
01.2018 - 03.2018

Esthetician - Cosmetology Education

Gary Manuel Aveda Institute
07.2016 - 02.2017

High School Diploma - undefined

Klahowya Secondary School
09.2010 - 06.2016

Skills

Beverage preparation

undefined

Interests

Working out

Hiking with my dogs!

Skincare

Timeline

Nanny

Self Employed
04.2022 - 11.2022

Esthetician/Receptionist

Natural Beauty Dermatology
04.2021 - 10.2022

Sales Development Representative

Doctible
09.2019 - 03.2020

Esthetician

Massage Envy
05.2019 - 10.2019

Barista

Draft Coffee
04.2018 - 01.2019

Master Esthetician -

Washington Laser Institute
01.2018 - 03.2018

Esthetician/ Receptionist

Frenchys Day Spa
02.2017 - 01.2018

Barista/Chocolatier

Gosanko Chocolate
07.2016 - 02.2017

Esthetician - Cosmetology Education

Gary Manuel Aveda Institute
07.2016 - 02.2017

High School Diploma - undefined

Klahowya Secondary School
09.2010 - 06.2016

Similar Profiles

CREATE PROFILE
Monice Kennedy