Mona El-Sawaf
San Diego,CA
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
6
6
years of professional experience
Work History
Interpreter
Inter Services Co.
Peoria, IL
09.2021 - 05.2022
- Interpreted conversations simultaneously to help doctors and patients handle medical needs and manage personal concerns.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone and emotion as closely as possible.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension
Office Assistant
Montessori Children's House Of Peoria
Peoria, IL
08.2010 - 05.2012
- Established Parent Directory, student records and school calendar for over 150 students.
- Coordinated, scheduled and performed numerous school tours.
- Increased and improved communication between parents and staff.
Licensed Realtor
Jim Maloof Realtor
Peoria, IL
11.2008 - 12.2009
- Assisted buyers by assessing needs, requirements and budgets.
- Increased sales of properties by 20% through advertisements and open houses.
- Established trust and knowledge with sellers by providing custom comparative market analysis reports.
- Completed over 10 professional training courses on real estate.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
Syndicate Analyst
Credit Suisse
New York, NY
03.1997 - 01.2000
- Managed over 30 calls per day, with numerous departments, to compile, confirm and ascertain deal terms and expenses.
- Calculated estimated and actual profit and loss statements.
- Trained new personnel.
- Drove operational improvements which resulted in savings and improved profit margins
- Led projects and analyzed data to identify opportunities for improvement
- Maintained energy and enthusiasm in fast-paced environment
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Bachelor of Arts - Economics
Fordham University
New York, NY05.1991
Skills
- Microsoft Word
- Excel
- Translation Accuracy
- Medical Interpretation
- Fluent in Arabic
- Some knowledge of French, Japanese and German
- Very good understanding of Banking and Real Estate terminology
Timeline
Interpreter
Inter Services Co.
09.2021 - 05.2022
Office Assistant
Montessori Children's House Of Peoria
08.2010 - 05.2012
Licensed Realtor
Jim Maloof Realtor
11.2008 - 12.2009
Syndicate Analyst
Credit Suisse
03.1997 - 01.2000
Bachelor of Arts - Economics
Fordham University
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