Molly Cotton
Administrative Professional
Columbus,Ohio
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering excellent communication and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
1
1
years of post-secondary education
Work History
Church Office Administrator
Atonement Lutheran Church and Preschool
Columbus, ohio
09.2022 - Current
- Assist with day-to-day operations, working efficiently and productively with the Pastor and Church Council members.
- Prove successful working within tight deadlines and a fast-paced environment.
- Handle church correspondence, member database management and building scheduling.
- Maintain church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greet visitors, callers, preschool parents and members of congregation, courteously and promptly
- Identify opportunities to streamline processes and improve office operations and efficiency.
- Create weekly, monthly and yearly reports, PowerPoint Slides and worship service bulletins for the Pastor, Church Council and Church Members,
- Learned and adapted quickly to new technology and software applications.
- Strengthen communication skills through regular interactions with church members and preschoolers.
- Determines appropriate yearly church office budget and coding for purchases and services based on policy and program guidelines
- -Quickbooks. Microsoft Office 365, including Excel and Word, plus proprietary database management.
Human Resources Administrative Assistant
Community for New Direction
Columbus, Ohio
05.2022 - 09.2022
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Managed employee exit interviews and paperwork.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated employee training programs to improve productivity and performance.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Created job descriptions on boards for vacant jobs.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Helped employees register for benefits programs using online portals.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Administrative Assistant
First Community Church
Columbus, Ohio
10.2021 - 02.2022
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Updated spreadsheets and databases to track, analyze and report on performance and fund donations.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Edited documents to improve accuracy of language, flow and readability.
- Supported Executive Director with special projects and additional job duties.
- Edited documents to improve accuracy of language, flow and readability.
- Developed and updated spreadsheets and databases to track, analyze, and report on giving finacially to the church.
Human Resource Administrative Assistant
OUAC., Inc.
Dublin, Ohio
03.2021 - 09.2021
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Filed paperwork, sorted and delivered mail and maintained office organization
- Recruited and screened qualified potential employees
Office Manager
Linworth United Methodist Church
Columbus, Ohio
01.2019 - 02.2021
- Greeted visitors, callers and members of congregation courteously and promptly.
- Maintained Church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Published, printed and mailed informative, prayerful bulletins to church members and leadership team.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Supervised, guided, matched skills/talents, trained Church member office volunteers and implemented job descriptions.
- Updated reports, managed accounts and generated reports for company database
Education
Some College -
The University of Dayton
Dayton, OH 08.1996 - 05.1997
High School Diploma -
Bishop Ready High School
Columbus, Ohio 08.1992 - 06.1996
Skills
Meeting Minutes
undefinedAdditional Employment
2018-03 - 2018-11 Client and Billing Service Specialist
Columbus Speech and Hearing, Columbus, OH
2014-05 - 2018-03 Billing Account Manager/Customer Service Supervisor
Engage Healthcare Business Services, Columbus, OH
Community Involvement
· PTA President Ridgeview Middle School 2020-2021
· Seeds of Caring 2019-Current
· Fairy Goodmothers 2019-Current
· PTA Vice President Winterset Elementary 2017-2018
· PTA President Winterset Elementary 2016-2017
· Winterset Elementary Hiring Board 2016-2017
Timeline
Church Office Administrator
Atonement Lutheran Church and Preschool
09.2022 - Current
Human Resources Administrative Assistant
Community for New Direction
05.2022 - 09.2022
Administrative Assistant
First Community Church
10.2021 - 02.2022
Human Resource Administrative Assistant
OUAC., Inc.
03.2021 - 09.2021
Office Manager
Linworth United Methodist Church
01.2019 - 02.2021
Some College -
The University of Dayton
08.1996 - 05.1997
High School Diploma -
Bishop Ready High School
08.1992 - 06.1996
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