Mohd Murslin
Self Employed
NOIDA
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
42
42
years of professional experience
7
7
years of post-secondary education
Work History
Online Grocery Associate
Florocia Pvt Ltd
NOIDA
01.2020 - Current
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Loaded and unloaded orders at customer's homes or locations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Worked productively with customers to meet order requirements and service expectations.
Teaching Professional
Self
NOIDA
01.2000 - 08.2022
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Construction Project Manager
Pairahan Infrastructure Pvt Ltd
Delhi
10.2009 - 12.2019
- Managed construction schedules to achieve adequate project labor coverage.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Kept detailed track of daily progress and productivity and analyzed data to identify and correct holdups.
- Consulted with clients to define objectives and develop scopes.
- Led quality assurance operations to increase efficiency and reduce project gaps.
- Put together estimates, specifications and other project documents.
- Communicated daily with vendors to keep project fully operational.
- Identified special circumstances and constraints in order to develop effective alternatives or solutions.
- Achieved maximum cost effectiveness by providing value engineering for construction means and methods.
- Obtained building and specialty permits from local jurisdictional agencies.
- Increased revenue by handling all operations and contractors effectively.
- Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
- Initiated [Type] procedures for proper, safe and cost-effective handling of all materials and equipment.
DDSM
Bridgestone India Pvt Ltd.
Meerut
07.2001 - 07.2008
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Improved operations through consistent hard work and dedication.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
SSC - Science Education
BSM Inter College
Roorkee 04.1992 - 03.1994
Bachelor of Science - Mathematics
JMI
New Delhi 04.1995 - 03.1998
MBA - Marketing
Bhopal University
Bhopal 04.1999 - 03.2001
Skills
Sales proficiency
Timeline
Online Grocery Associate
Florocia Pvt Ltd
01.2020 - Current
Construction Project Manager
Pairahan Infrastructure Pvt Ltd
10.2009 - 12.2019
DDSM
Bridgestone India Pvt Ltd.
07.2001 - 07.2008
Teaching Professional
Self
01.2000 - 08.2022
MBA - Marketing
Bhopal University
04.1999 - 03.2001
Bachelor of Science - Mathematics
JMI
04.1995 - 03.1998
SSC - Science Education
BSM Inter College
04.1992 - 03.1994
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