Mohammed Dawood
Sales Manager
Dammam
Summary
Detailed Sales Manager with expertise overseeing successful revenue streams and recognizing areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued.
Overview
2
2
Languages
6
6
years of post-secondary education
19
19
years of professional experience
Work History
Sales Manager
Smart Pack Can Manufacture L.L.C
2020-09 - Current
- Creating effective strategies to target new markets after researching and analyzing competitor behavior.
- Improving sales processes to streamline customer acquisition and onboarding strategies.
- Delivering engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developing international business relationships to drive business units abroad.
- Handling all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Monitoring packaging markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.
Regional Sales manager
Saudi Arabian Packaging Industries, SAPIN
2013-07 - 2020-09
- Established four new accounts worth over SAR 15 Mio annually.
- Managed multiple districts within a region and adjusting sales goals and procedures as appropriate for each district.
- Evaluated and implemented appropriate new sales techniques to increase the region's sales volume.
- Reviewed progress of sales roles throughout the company.
- Accurately forecasted annual, quarterly and monthly revenue streams.
- Developed specific plans to ensure revenue growth in all company's products.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Brought in SAR 51 Mio in regional revenue in 2019.
- Boosted customer satisfaction scores by addressing and correcting problems quickly.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Maintained long-term customer relationships to consistently increase sales.
- Increased total sales by 5% and earned #1 spot in team of 4 sales professionals.
- Monitored weekly, monthly and quarterly achievement goals.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Achieved SAR 6 Mio sales per quarter in 2017 and 2018.
- Signed a 4 years contract of supplying powdered milk to NSPO (Egypt).
- Opened a new market in Sudan, Kuwait, Morocco and Bahrain.
- Opened a new market segment in KSA for Oil cans.
- Opened a new market segment for brake oil cans.
- Opened a new market segment for Coffee cans.
- Covered new regions such as Egypt, Bahrain, Kuwait, Morocco, Algeria, Sudan, and Ethiopia.
Branch Manager
Aflak Electronic Industries Co
2012-07 - 2013-05
- Identified and capitalized on community business opportunities with effective networking.
- Supervised staff and entails responsibilities such as ensuring employees' salaries are paid and that leave and other entitlements are provided.
- Ensured customer satisfaction.
- Developed the company's employees, to ensure that employees get the appropriate support and are given suitable training opportunities.
- Developed, implementing and maintaining a business plan for the branch.
- Coordinating sales, purchasing, distribution, warehousing and staff costs..
- Managed the daily activities of the branch.
- Responsible for the administration and efficient daily operation.
- Inspiring and motivating staff.
- Interpreting, analyzing and producing sales & financial data.
- Communicating clear business messages to staff.
- Responsible for dealing with complex and diverse managerial problems.
Sales Manager
International Smart Card Factory (P Card)
2008-05 - 2012-05
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified opportunities for growth within KSA territory and collaborated with sales teams to reach sales goal.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Monitored smart cards markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.
Sales account manager
Youssef Ahmed Al-Gosaibi Co
2003-12 - 2008-03
- Responsible for keeping clients pleased by solving account problems.
- Selling medical equipments to the big hospitals for both government and private sectors in the eastern region.
- Reaching sales goals as set by management.
- Developed customer base necessary to meet all sales forecasts and budgets.
- Attended training inside and outside the Kingdom provided by the agents.
- Weekly reporting and updates of sales.
- Prospecting for new business, preparing/presenting proposals and maintaining relationships.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Consistently exceeded monthly sales quotas by more than 30% by pursuing leads and expanding prospect list.
- Contacted regular and prospective customers to explain product features and solicit orders.
Sales Executive
Office One Superstore
2001-11 - 2003-10
- Surpassed growth targets and revenue projections by coordinating and planning Computer product sales.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales.
- Presented Computer products to clients with dynamic presentations and innovative descriptions to broaden audiences.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Targeted new markets and increased sales 15% through proactive sales and negotiation techniques.
Sales Executive
Aramex
2001-01 - 2001-10
- Targeted new markets and increased sales 10% through proactive sales and negotiation techniques.
- Established and maintained 25 accounts over 6 months, expanding territory by SAR 800K.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales.
- Closed over SAR 200K in new sales in one month.
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Education
Bachelor's degree - Management Information System (MIS English, Marketing
Cairo Academy
1996-08 - 2000-08
Master of Business Administration - MBA
Swiss Business School
2018-07 - Current
Skills
CRM
Customer satisfaction
Customer services
Product development
Business development and planning
Sales processes
Strategic Planning
Relationship building
B to B sales
Sales Management
Sales presentations
ERP
Microsoft Office
Negotiation
Team Leadership
Communication
Accomplishments
- Increased sales 10% by developing new marketing initiatives.
- Resolved product issue through consumer testing.
- Market expansion.
- Increased customer base from 25 to 45 within 12 months by employing strategic sales initiatives
- Increased customers' interest in new product lines by successfully generating ideas for sales contests
- Maintained a 98% satisfaction rating over a 24-month period as a Regional Sales Manager.
- Exceeded sales goals by an average of 30% in 2018.
Languages
Arabic
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sports
Reading
Timeline
Sales Manager
Smart Pack Can Manufacture L.L.C
2020-09 - Current
Master of Business Administration - MBA
Swiss Business School
2018-07 - Current
Regional Sales manager
Saudi Arabian Packaging Industries, SAPIN
2013-07 - 2020-09
Branch Manager
Aflak Electronic Industries Co
2012-07 - 2013-05
Sales Manager
International Smart Card Factory (P Card)
2008-05 - 2012-05
Sales account manager
Youssef Ahmed Al-Gosaibi Co
2003-12 - 2008-03
Sales Executive
Office One Superstore
2001-11 - 2003-10
Sales Executive
Aramex
2001-01 - 2001-10
Bachelor's degree - Management Information System (MIS English, Marketing
Cairo Academy
1996-08 - 2000-08