Demonstrated Chief Operations Officer offering extensive knowledge in business development and strategic planning. Adept at analyzing data and performance metrics to obtain a complete business overview. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
9
9
years of professional experience
Work History
Executive Operations Director
Alliance Community Fellowship
Fort Worth, United States
08.2013 - Current
Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
Drove operational direction, administrative and cost efficiency and coordination through annual budget process and day/day operations.
Leveraged experience through vital management positions guiding business to success.
Developed innovative tool that enabled assessment of assimilating guests into church.
Led business initiatives for our sports fields resulting in numerous multi-year contracts.
Streamlined company processes and procedures while enhancing member participation and employee satisfaction.
Implemented business development strategies, logo designs and website designs and created a church branding and communications guide.
Led organization by developing professional and ethical culture focused on Christ-like excellence.
Prepared avariety of different written communications, reports and documents.
Set aggressive targets for employees to drive company success and strengthen motivation.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Developed and maintained courteous and effective working relationships.
Maintained energy and enthusiasm in fast-paced environment.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Created budgets and forecasts for management group to meet regular accounting deadlines.
Reviewed business operations and obligations to help organization function at acceptable level.
Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing participation and partner awareness.
Coordinated with social media, public relations and other teams to execute church activities.
Maintained high level of understanding of industry standards and trends.
Education
MBA - Analytics, Marketing, Leadership Development
Abilene Christian University
Abilene, TX
03.2021
Associate of Arts - Sociology
Fort Hays State University
Hays, KS
05.2012
Skills
Operations management
Budgeting and finance
Best practices
Strategic planning
Team Bonding
Performance Optimization
Effective leader
Delegation
Relationship building
Staff training/development
Budget development
Employee reviews
Timeline
Executive Operations Director
Alliance Community Fellowship
08.2013 - Current
MBA - Analytics, Marketing, Leadership Development