Miranda Parker
Payson,AZ
Summary
Driven Pharmacy Technician with 9 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
United Health Group, Optum
Payson, AZ
05.2021 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Sr. Certified Pharmacy Technician
Walgreens
Payson, AZ
01.2014 - 09.2021
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled numerous calls per day to address customer inquiries and concerns. Job skills including:Working in retail pharmacy, customer service, data entry, phone calls, scheduling, chargebacks, ordering, TPR's, and training technicians.
Education
Primavera Online High School
Skills
- Stocking Shelves
- Receiving Incoming Supplies
- Manual and Automated Medication Dispensing
- Confidentiality and HIPAA
- Assisting Pharmacists
- Team Leadership
- Insurance Knowledge
- Typing Medication Labels
- Answering Customer Questions
- Processing payments
- Medication dispensing
- Patient confidentiality
- Interpreting orders
- Prepare bubble packs
- Updating Medication Histories
- Current Arizona pharmacy license
Timeline
Pharmacy Technician
United Health Group, Optum
05.2021 - Current
Sr. Certified Pharmacy Technician
Walgreens
01.2014 - 09.2021
Primavera Online High School
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