Michelle D. Knight
Stockbridge,GA
Summary
Reliable Dock Associate adept at moving goods with speed and accuracy to meet production targets. Team-minded and efficient with good communication skills.
As the Director/Owner of Knight's Learning Center, the daily goal was to provide quality and excellence in Childcare. Servicing children from ages 6 weeks to 12 years old and offering the Georgia Lottery Funded Pre-K Program, the team aimed to provide all children with quality care in a fun, safe and stimulating environment. Wanting to make Knight's Learning Center a place to enjoy learning and growing, the staff would routinely reflect, review and enhance the childcare provisions to comply with the State of Georgia Bright from the Start Early Care and Learning standards. Knight's Learning Center enjoyed sparking imaginations, building self-esteem and helping children learn and discover new things each day.
Overview
28
28
years of professional experience
Work History
Ship Dock Associate/Problem Solver
Amazon Fulfillment Center
07.2021 - Current
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Kept ship dock operations moving smoothly to maintain deadlines.
- Followed verbal and written instructions to properly move and ship products.
- Operated computer systems and internal software to track and record cargo movements.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Used correct handling procedures to minimize risk of damage to items.
Director/owner
Knight's Learning Center, Inc
07.2000 - 06.2017
- Ensured center operated in accordance with the State of Georgia Childcare/Bright from the Start Early Care and Learning rules and regulations
- Formulated mission and vision statements
- Ensured proper and professionally efficient use of language with staff, children and parents and maintained knowledge on content being taught or discussed with staff, children or parents.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Attended approved training and continuing education courses to maintain certifications; ensured each staff member was current on CPR, First Aid and all other required state mandated credential classes and/or hours
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences
- Became fluent in local public policy, existing short-term rental regulations and building code.
- Mitigated business risks by working closely with staff members and assessing performance.
- Developed and maintained network of local supplier relationships to diversify product pipeline.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed pipelines, supporting full compliance with established business development procedures and driving process improvements.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Engaged with parents and families to build positive relationships for children to thrive
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Fostered favorable community relations, expressing value of partnership and enhancing corporate public image.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Classroom Teacher
DeKalb County Board of Education/Toney Elementary School
08.1995 - 06.2000
- Planned lessons, activities and trips to cover all required course material.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Supported student physical, mental, and social development using classroom games and activities.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Graded and evaluated student assignments, papers, and course work.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Administered quizzes and tests to assess student understanding of material.
- Documented attendance, assignments, grades and participation for students.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Master of Arts - Education
Troy State University
Covington, GA07.2005
Bachelor of Arts -
Clark Atlanta University
Atlanta, GA07.1995
Skills
- Shipment Preparation/Product Verification/Customer Order Fulfillment
- Data Entry Software
- Time Management/Effective Prioritization
- Servant Leadership/Detail Oriented/Dependable and Reliable
- Operations Oversight/Hiring and Onboarding
- Project Management/Organizational Skills/Multi-Tasking and Negotiation
- Client and Vendor Professional Relations
- Marketing Skills/Strategize Business Plans
- Budget/Inventory/Housekeeping and Time Management/Effective Prioritization
- Excellent Communication/Documenting and Reporting/People Skills/Critical Thinking/Problem Solving Abilities
- SPECIALIZED SKILLS: Windows, Excel, Office, Microsoft Word, Microsoft Office Suite, Publisher, Excel, Access, Power Point and Outlook
Timeline
Ship Dock Associate/Problem Solver
Amazon Fulfillment Center
07.2021 - Current
Director/owner
Knight's Learning Center, Inc
07.2000 - 06.2017
Classroom Teacher
DeKalb County Board of Education/Toney Elementary School
08.1995 - 06.2000
Master of Arts - Education
Troy State University
Bachelor of Arts -
Clark Atlanta University
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