Michele Brooks
Executive Assistant
Union,NJ
Summary
Driven and resourceful executive assistant professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Assistant, Engineering, Product & Design
Automox
Remote, Colorado
08.2021 - 06.2022
- Successfully supported the heads of Engineering, Product & Design, ensuring a productive day (making sure there are no meeting conflicts, scheduled meetings have agendas / supporting docs attached)
- Virtual event and meeting planning (keeping within budget guidelines, booking cost effective meeting/lodging space and planning team entertainment events)
- Expense auditing for my departments using Airbase and Expensify (making sure company policies are adhered to, and spending is kept within the budget)
- Assisted with onboarding in a remote first environment (created helpful onboarding deck that included organizational charts, important links and a “Who’s Who” reference page)
- Established solid working relationships with other departments and executives to attain trust and better communication throughout company departments
- Organized and coordinated conferences and monthly meetings via Zoom / Zoom webinars
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies via Visio, Lucidcharts, Slides
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Executive Assistant
Verizon
New York City, NY
03.2020 - 08.2021
- Corporate, EA to Design Directors, supported 3 design directors and 1 design operations director, along with assisting all team members with ad hoc projects
- Organized all calendars to make for productive days and resolving all meeting conflicts, prioritizing in real time with little to no notice of changes
- Assisted with onboarding/ off-boarding of new employees in design organization, assisting in distribution and return of company equipment as well as keeping accurate databases of all equipment
- Worked closely with other company EAs to help in accurate communications across organizations
- Trained junior office staff in correct procedures and reporting requirements.
Executive Assistant, COO / VP
Realogy, Coldwell Banker Real Estate LLC
Madison, New Jersey
09.2008 - 01.2020
- Responsible for multiple calendars daily, via Microsoft Outlook (conflicting meetings, time off, personal appointments)
- Scheduled and attended all monthly COO council meetings (meeting minutes, agendas, hand-outs, keeping time)
- Corporate contact for 31 Brand Ambassadors located throughout the United States
- Go to person for company policies and procedures, liaison for field employees to inquire about policy, B2B conflicts of interest
- Brand on-boarding champion for all new hires
- Successfully tracked all field employee company site visits, with accurate quarterly reporting to be used by the CEO for budget meetings
- Handled all contracts, vendors, invoicing accounting, billing, wire transfers for home office
- Preparing all in house prospect meetings to include, lunch, dinners, entertainment, travel (domestic and international) all logistics and accommodations
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Trained junior office staff in correct procedures and reporting requirements.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Processed travel expenses and reimbursements for executive team and senior management group using Concur.
Education
High School Diploma -
Hawthorne High School
Hawthorne, NJ06.1994
Skills
- Travel Arrangement Coordination
- Apple macOS
- Concur, Expensify, Airbase
- GSuite / Microsoft Outlook
- Visio, LucidCharts, Airtable
- Executive Travel
- Confidentiality and Discretion
- Critical Thinking
- Special Event Projects
- Active Listening
- Detail-Oriented
Certification
New Jersey Real Estate License
Timeline
Executive Assistant, Engineering, Product & Design
Automox
08.2021 - 06.2022
Executive Assistant
Verizon
03.2020 - 08.2021
Executive Assistant, COO / VP
Realogy, Coldwell Banker Real Estate LLC
09.2008 - 01.2020
High School Diploma -
Hawthorne High School
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