Michael West

Facilitate healing for individuals and valuable relationships with student body by hosting social events, in addition to yoga classes

• Establish yoga community in home studio and rental spaces
• Added value to several studios with class offerings designed to support the goals of students with varied experience
• Enabled students of different abilities to approach their practice with accessible modifications
• Created classpack options and promotions to grow the business

Using hosting platforms, manage all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.

• Resolve miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
• Ensure a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
• Develop a comprehensive house manual to provide clear instructions and personalized recommendations for guests during their stay.
• Assist fellow bnb hosts in the community by sharing best practices and advice on how to improve their hosting skills and grow their businesses.

Ensure safety and effectiveness of massage therapy modalities for a range of clients and muscular conditions.

• Discuss with clients regarding health history, expectations, services and procedures for ongoing treatment.
• Book all appointments, handle payments, and maintain sanitary and soothing massage studio space.
• Grow business through referrals and promotions, and maintain a high standard of service.
• Build relationships with fellow therapists to support each other's journey as a self-employed LMT.