Summary
Overview
Work History
Skills
Timeline
Generic

Michael Blakeman

Bethlehem,GA

Summary

Seasoned Garage Door Installer well-versed in estimating jobs and completing work within promised timeframes. Good communication and problem-solving abilities. Ready to offer 10 years of experience and take on a challenging new role.

Overview

5
5
years of professional experience

Work History

Installer/Service Technician

Certified Garage Doors And Opener
Loganville, GA
01.2021 - 10.2022
  • Respond to work assignments
  • Experience in commercial and residential
  • Review Work Order information for accuracy and completeness
  • Maintain payment logs and collect payment per company procedures
  • Pick-up weekly inventory and ensure truck is (re)stocked with appropriate service material, including tools
  • Inspect garage/entry doors, openers, docks, and related components; diagnose problems; replace or repair parts; test and make adjustments, and document all recommended and completed repairs per company policy
  • Read and interpret equipment manuals and work orders to perform required maintenance and service
  • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties
  • Detect faulty operations, defective material and report those and any unusual situations to proper supervision
  • Worked with door supplier on pickups and part replacements
  • Drive to the jobsite per instruction of manager, assess customer’s service/repair or installation needs and complete the installation or repair of the product to the customer’s satisfaction and complete service documentation.
  • Consistently seek and promote business opportunities for service, sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to be capable of pricing, marketing, and selling replacement products and repair parts.
  • Maintain safe working environment and upon completion of day’s work ensure job site is clean and clear of debris.
  • Ensure that all job tickets and time sheets are completed, signed and submitted accurately to ensure all tickets are processed in a timely manner and all time sheets reach the payroll department before cutoff.
  • Complete all job tickets and collects COD’s when applicable; call management if a problem occurs with the collection or scope of work changes.
  • Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part
  • Diagnosed problems and completed timely repairs.
  • Educated homeowners about proper care and maintenance of garage door systems.
  • Measured and estimated jobs in order to calculate fees.
  • Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.

Installer and Service Technician

All Four Seasons Garage And Entry Doors
Marietta , GA
07.2019 - 12.2020
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Respond to work assignments
  • Experience in commercial and residential
  • Review Work Order information for accuracy and completeness
  • Maintain payment logs and collect payment per company procedures
  • Pick-up weekly inventory and ensure truck is (re)stocked with appropriate service material, including tools
  • Inspect garage/entry doors, openers, docks, and related components; diagnose problems; replace or repair parts; test and make adjustments, and document all recommended and completed repairs per company policy
  • Read and interpret equipment manuals and work orders to perform required maintenance and service
  • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties
  • Detect faulty operations, defective material and report those and any unusual situations to proper supervision

Service Technician

B & R Air Conditioning
Lawrenceville, GA
01.2018 - 06.2019
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Skills

  • Technical Support
  • Attention to Detail
  • Expertise in Installations
  • Hand Tool Knowledge
  • Verbal and Written Communication
  • Power Tool Proficiency
  • Customer Service
  • Mechanical Abilities
  • Installation and Repair

Timeline

Installer/Service Technician

Certified Garage Doors And Opener
01.2021 - 10.2022

Installer and Service Technician

All Four Seasons Garage And Entry Doors
07.2019 - 12.2020

Service Technician

B & R Air Conditioning
01.2018 - 06.2019

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Michael Blakeman