Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Adams

IT Professional
Los Angeles,United States

Summary

IT Infrastructure Engineer and Systems Administrator. Constantly embracing new tools, technologies, frameworks, and languages to improve work environments and processes. Intensely curious to drill down into why things work the way they do and put systems together in new and interesting ways.

Overview

20
20
years of professional experience
2
2
years of post-secondary education
3
3
Certifications

Work History

IT Consultant

NarwhalBear LLC
09.2022 - Current

Freelance contractor of IT services & software development.

Information Technology Specialist

Heart Machine
Culver City, CA
01.2021 - 10.2022
  • Migrated a number of on-site systems to cloud-based hosting.
  • Combined this new hosting with a WireGuard VPN deployment to reduce demand on resources at HQ by remote workers.
  • Implemented a mix of virtualization, NAS-based file-sharing, 10-Gbit networking at HQ, and cloud-hosted Seafile software; to increase capacity and resiliency.
  • In 2022, additional work was completed to support a hybrid-work environment.
  • Implemented use of Active Directory via SAMBA/AD Linux installations, to create a standardized way to access files on the new storage systems, and systems managed and hosted at HQ.
  • Was recognized as a contributor to their Solar Ash title in 2021, for supporting the game's release with the infrastructure changes at the time.

Information Technology Engineer

Medal.tv (GifYourGame)
Los Angeles, CA
08.2021 - 09.2022
  • Provided technical support for the merger of "Gif Your Game" with Medal.tv
  • Physically maintained and modified 70+ gaming recorders, and other systems, in a datacenter location.
  • Rebuilt the gaming recorder environment to use a mix of Windows 11 and Proxmox virtualization.
  • Implemented IPv6 computer networking in the datacenter racks that host our gaming recorders, while migrating from Ubiquiti-hosted to Mikrotik-hosted infrastructure.
  • Provided code changes in Node JS (including a Node 10->16 migration) and PowerShell, to better optimize the DevOps of recorders.
  • Began implementation of a mix of Windows Server 2022, specialized Linux VMs, Active Directory; for supporting datacenter operations.

Information Technology Specialist

N/A
06.2020 - 02.2021
  • Advised on a project that was rebuilding virtual infrastructure for their client.
  • Cleared the customer support backlog of a VPN service provider.
  • Advised, and attempted implementation, of assorted IT initiatives for a VFX studio.

System Engineer

ELEMENTS
Los Angeles, CA
10.2019 - 03.2020
  • Worked on network media storage appliance products for a developer based in Germany, collaborating with both local and remote teams.
  • Implemented Linux (CentOS) Operating system configuration, software packaging, C & Bash programming, and Docker / Podman containers.
  • Advised leadership on DevOps tasks and improvements, including security, networking, and infrastructure tools.

IT Manager / IT Infrastructure Engineer

Talespin
Culver City, CA
07.2018 - 10.2019
  • Managed and supported 70-person VR-meets-AI startup colocated between Los Angeles and The Netherlands.
  • Collaborated with developers to upgrade company tech. Rebuilt network using VLANs, IPv6, and ZeroTier VPN.
  • Deployed ESET and Bitwarden to improve company security.
  • Developed new cloud infrastructure; based on Google Cloud, Microsoft Azure, and other services.
  • Deployed Proxmox, Debian Linux, and Docker containers, to virtualize systems and servers.
  • Contributed to the btrfs open-source project in order to successfully recover lost data.

IT Infrastructure Engineer

THE THIRD FLOOR Inc
Los Angeles, CA
08.2016 - 06.2018
  • Member of an IT support team at a graphics virtualization studio founded by Lucasfilm alumni.
  • Received technical credit on “Raising a Ruckus” virtual-reality experience. Scripted automation and Jenkins deployment for 40+ Windows render and artist PCs.
  • Automated software and update provisioning via Chocolatey, PowerShell, and Batch files.
  • Developed internal Axis security system auditing, using C#.NET Core, Elasticsearch, and fluentd.
  • Contributed to internal and open-source projects using Javascript, Python, Ruby, and Go; including Passcore and a fluentd plugin.

System Administrator

OmniUpdate (Modern Campus)
Camarillo, CA
06.2013 - 03.2016
  • Supported both employees and customers on Windows, Mac OSX, CentOS, and Ubuntu platforms.
  • Administered Active Directory, LDAP mapping, Exchange, SharePoint, and XMPP chat systems.
  • Introduced Raspberry Pi devices for TV-display and NTP+DNS caching roles.
  • Maintained Juniper and PFsense/OPNsense routers, OpenVPN, VLANs, 10 Gbit uplinks, VOIP Asterisk phones, and 802.11ac Wi-Fi.
  • Assisted the development team with debugging, installing, and versioning in Java and Python.
  • Provisioned/maintained MSSQL, MySQL, MariaDB, and PostgreSQL database services; as well as IIS, Apache HTTPD, and Tomcat software stacks.
  • Implemented asset inventory and tracking systems.
  • Maintained on-site and remote VMWare ESXi and Xen hypervisor hosts.

System Administrator

E-Z Rent-A-Car (Defunct)
Orlando, FL
04.2006 - 06.2013
  • Maintained the technical infrastructure of a 200-employee car rental company, as part of a small IT team. Regularly traveled to over a dozen local and out-of-state locations as part of said role.
  • Created an IPv6 VPN using OpenWRT routers running tinc, quagga, and babeld.
  • Converted the company printing system to IPv6-based Brother printers, using IPP and LPD.
  • Hand-built compact ITX production computers and reprogrammed ASUS routing hardware.
  • Maintained an XMPP-based chat environment, using Openfire server and a Pidgin client modified to support IPv6.
  • Migrated Windows Professional systems to Active Directory, and used Hyper-V to virtualize services.
  • Programmed utilities in C#, Ruby, and PHP
  • Retrofitted service counter systems to use a mix of Ubuntu Linux and rdesktop/FreeRDP.
  • Supported and maintained MySQL and MSSQL databases for production use.
  • Oversaw disposal, reuse, and recycling of old assets.

Off-shift Support Desk Analyst

Lockheed Martin
Orlando, FL
07.2005 - 09.2006
  • Tier II help desk for Windows and Blackberry for 15 business divisions worldwide.
  • Severity Management” escalation for enterprise issues, and ticket delegation to other tiers and groups.
  • Spearheaded new internal software projects to improve department productivity, and to document procedures and technical finds.

Education

Associate of Science - Computer Information Technology

Eastern Florida State College
Melbourne, FL
09.2000 - 12.2002

Skills

Information Technology Infrastructure

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Certification

CompTIA Network+

Timeline

IT Consultant

NarwhalBear LLC
09.2022 - Current

Information Technology Engineer

Medal.tv (GifYourGame)
08.2021 - 09.2022

Information Technology Specialist

Heart Machine
01.2021 - 10.2022

"IPv6 Sage", Hurricane Electric

09-2020

Information Technology Specialist

N/A
06.2020 - 02.2021

System Engineer

ELEMENTS
10.2019 - 03.2020

IT Manager / IT Infrastructure Engineer

Talespin
07.2018 - 10.2019

IT Infrastructure Engineer

THE THIRD FLOOR Inc
08.2016 - 06.2018

System Administrator

OmniUpdate (Modern Campus)
06.2013 - 03.2016

System Administrator

E-Z Rent-A-Car (Defunct)
04.2006 - 06.2013

Off-shift Support Desk Analyst

Lockheed Martin
07.2005 - 09.2006

CompTIA Network+

06-2003

Associate of Science - Computer Information Technology

Eastern Florida State College
09.2000 - 12.2002

CompTIA A+

06-2000
Michael AdamsIT Professional