Melissa Phillips
East Northport,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wellness Director
Birchwood Suites Assisted Living
East Northport, NY
03.2020 - Current
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents and families.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Assist to the Reflections Director
Bristal Assisted Living
Jericho, NY
09.2018 - 01.2020
- Trained and mentored new employees on industry practices and business operations.
- Created and updated records and files to maintain document compliance.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Provided strategic analysis for manufacturing life cycles, technologies, process validations and robustness.
- Gave Medication orally
- Trained all new care aides
Education
Associate of Applied Science - Lpn
Care Hope College
03.2023
Skills
- Teamwork and Collaboration
- Data Entry
- PPE Compliance
- Multitasking Abilities
- Good Telephone Etiquette
- Flexible and Adaptable
- Attention to Detail
- Planning and Coordination
- Organization and Time Management
Certification
BLS
FIRST AID
Timeline
Wellness Director
Birchwood Suites Assisted Living
03.2020 - Current
Assist to the Reflections Director
Bristal Assisted Living
09.2018 - 01.2020
Associate of Applied Science - Lpn
Care Hope College
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