Summary
Overview
Work History
Education
Skills
Work Availability
Affiliations
Quote
Timeline
AccountManager
Melissa Neal

Melissa Neal

Academic Advisor

Summary

Proactive Academic Advisor with over 4 years of mentoring/counseling experience delivering comprehensive programs of supportive services and counseling to students and/or clients. Recognize facilitating meaningful interactions in supportive environments.

Overview

6
6
years of post-secondary education
6
6
years of professional experience

Work History

Academic Advisor

Stanislaus County Office Of Education
2020-10 - Current
  • Increase the college-going rates and college completion rates in Stanislaus County, to improve access to college for first generation college students.
  • Meet with and counsel high school seniors and early college students at least 6 times over the academic school year.
  • Counsel students in career and college exploration as well as college decision making.
  • Counsel students in topics related to financial aid and scholarships.
  • Develop individualized success plans for students and follow up with students regularly.
  • Counsel students on study skill improvement, time management and program requirements for graduation.
  • Utilize knowledge in how to enhance students’ intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices and leadership.

Certified Life Coach

Independent
2019-04 - Current
  • Help clients build life management and coping skills to handle daily needs and specific stressors.
  • Provide holistic advising and counseling to clients pertaining to goals and objectives.
  • Recommend solutions to clients for progression with life and health goals.
  • Discuss and engage in practices related to equity, inclusion, identity development and diversity.
  • Use proven methods in incorporating interpersonal, communication, problem solving, and listening skills to identify, and document patterns of clients’ needs.

Clerical Assistant

California State University, Stanislaus
2018-08 - 2019-03
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Scheduled and confirmed tutoring appointments for students.
  • Assisted all students inquiring about payroll, tutoring, and other educational relations, including walk-ins and emails for information.
  • Reviewed incoming correspondence including email and determined the action required and its priority.
  • Organized, restocked and distributed educational pamphlets.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Mentor

California Mentor
2017-01 - Current
  • Plan, develope and implement strategies to convey information with key decision makers.
  • Maintain strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Provide guidance and recommend coping mechanisms for developmentally disabled clients dealing with difficult issues.
  • Support individuals with developmental disabilities to help develop communication, social and daily living skills.
  • Provide 24 Hour supervision of at-risk mental health clients
  • Observe client behavior and provide intervention based on individual treatment plan
  • Facilitate group meetings and activities per daily program schedule
  • Transport clients to and from community and mental outings
  • Responsible for ensuring client safety at all times.
  • Supervise administration of client medication.

Education

Master of Science - School Counseling

Capella University
2020-11 - Current

Certified - Life Coach

Health Coach Institute
2019-08 - 2020-08

Bachelor of Science - Business Administration

California State University, Stanislaus
2014-08 - 2019-12

Skills

Excellent listening and communication (both oral and written) skills.

Self-directed and detail oriented, with an aptitude for creative problem solving.

Adaptable and flexible.

Effective time management and organizational skills.

Attentive to detail.

Excellent project management skills.

Able to work as part of a team as well as independently and taking initiative.

Able to work accurately with interruptions to meet deadlines.

Able to interact effectively with diverse groups including professors, counselors, students, and others.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Member of the National Honor’s Society: The National Society of Leadership and Success
  • Dean’s List Honor Student of the College of Business at Stanislaus State University
  • Member of Logos Christian Fellowship LIFT Organization

Quote

Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.
Matthew 7:7

Timeline

Master of Science - School Counseling

Capella University
2020-11 - Current

Academic Advisor

Stanislaus County Office Of Education
2020-10 - Current

Certified - Life Coach

Health Coach Institute
2019-08 - 2020-08

Certified Life Coach

Independent
2019-04 - Current

Clerical Assistant

California State University, Stanislaus
2018-08 - 2019-03

Mentor

California Mentor
2017-01 - Current

Bachelor of Science - Business Administration

California State University, Stanislaus
2014-08 - 2019-12
Melissa NealAcademic Advisor