Melissa Hicks
Marietta,GA
Summary
Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 19 years of related experience.
Overview
19
19
years of professional experience
Work History
Operations Assistant
Dobbins Consolidated Club
02.2004 - Current
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Answered and managed incoming and outgoing calls
- Developed strategies to streamline operational processes and reduce costs.
- Monitors Operations of Club and assigned areas
- Assists in maintenance of dining hall and oversight of the mess attendants and Troop Feeding contracted staff on Unit Training Assembly (UTA) weekends to support Wing Training needs. Coordinates the troop numbers and kitchen support
- Responsible for issue, receipt and control of cash boxes
- Prepares daily paperwork and daily deposits
- Prepares a report of all significant occurrences during a shift, related to food, equipment, or personnel
- Reviews the schedule of functions that are to take place during the assigned shift and ensures the are carried out as planned
- Ensures that only authorized personnel use the facility and that all Air Force regulations are followed
- Conducts OJT for all employees
- Creates and maintains training schedule/checklists for new hires
- Assists with work schedules of club staff and assigns additional personnel when needed to accomplish the job and distributes and balances workload among employees
- Responsible for the efficient, accurate, and updated of all operations of POS system and inventory control system,
- Primary ordered in EESOH-MIS for Hazmat
- Responsible for inventories and maintaining budgeted cost of goods, and proper storage of all supplies, alcohol, consumables, and chemicals
- Responsible for providing required reports and information to the wing
- Maintains the party reservation book and party contracts
- Government purchase card holder
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Collaborated with other departments to foster smooth operation of daily processes.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Prepared and analyzed financial statements
- Prepared general ledger adjustment forms
- Assist activities with preparation of quarterly and annual budgets
Education
High School Diploma -
Mceachern High School
Powder Springs, GA06.1997
Skills
- Event Coordination
- Project Coordination
- Customer Transactions
- Greeting Visitors
- Inventory Counting
- Critical Thinking
- Inventory Purchasing
- Administering Payroll
- Supply Ordering
- Maintaining Accounting Ledger
- Managing Dining Facilities
- Monthly Closings
- Budgets
Timeline
Operations Assistant
Dobbins Consolidated Club
02.2004 - Current
High School Diploma -
Mceachern High School
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