Meghan Clark

Florence

Summary

Efficient office assistant with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

years of post-secondary education

years of professional experience

Work History

Scheduling Coordinator

The Orthopaedic Center

2019-08 - 2020-05

Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Carried out front office duties utilizing data entry skills in framework of medical database.
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
Supported providers in outpatient medical office through coordinating all administrative operations.
Organized patient files and streamlined operations to improve efficiency.
Received, recorded and addressed incoming and outgoing communication via telephone and email.

Cashier

Old Navy

2019-01 - 2019-08

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales circulars and monitored price changes.

Server

Logan's Roadhous

2017-05 - 2019-01

Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Greeted and maintained relationships with regular customers.

Education

Bachelor of Arts - Drama And Theatre Arts

Athens State University

2017-01

Skills

Proficient in Microsoft Office

Staff management

Schedule organization

Experience performing clerical duties

References

Dr. Hugh Long/Associate Professor of Drama & Theatre Arts
Office Phone: 256.260.3006
Email: Hugh.Long@athens.edu
Dr. Kimberly Jack/Assistant Professor of English
Office Phone: 256.216.6632
Email: Kimberly.Jack@athens.edu
Dr. Bebe Shaw/Professor and Chairman of English
Office Phone: 256.233.6522
Email: Bebe.Shaw@athens.edu

Timeline