Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Marvin Muhammad

Chicago,IL

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Grocery Shopper

Prime Now
Chicago, IL
12.2020 - 05.2021

Received an advancement for working well.

Quick moving, fast thinking

People person

Some workers seem to come to me for questions even though I was fairly new.

  • Stored all perishable items in refrigerated area until customer's pickup.
  • Worked productively with customers to meet order requirements and service expectations.

Crew Member

Dunkin Donuts & Baskin Robbins
Huntley , IL
10.2018 - 01.2019
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and being offered tips
  • Worked front counter, drive-thru and other areas as needed.
  • Maintained fast speed of service, especially during rush times.

Landscaping Crew Leader

Self Employed Services
New Buffalo, MI
10.2016 - 07.2018
  • Used trimmers and chainsaws for grounds maintenance, to clear brush and for tree removal.
  • Analyzed [Type] lawn and garden issues and recommended effective solutions.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Maintained grounds including trimming, weeding and general clean-up.

Residential Treatment Specialist

Childrens Home Northern Kentucky
Covington, KY
08.2021 - 10.2021
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.

Education

High School Diploma -

James B Conant High School
700 E Cougar Trail Hoffman Estates IL
07.2010 - 08.2014

Skills

Cash Handling

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Residential Treatment Specialist

Childrens Home Northern Kentucky
08.2021 - 10.2021

Grocery Shopper

Prime Now
12.2020 - 05.2021

Crew Member

Dunkin Donuts & Baskin Robbins
10.2018 - 01.2019

Landscaping Crew Leader

Self Employed Services
10.2016 - 07.2018

High School Diploma -

James B Conant High School
07.2010 - 08.2014
Marvin Muhammad