Marlena McCann
Lakehurst,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Administrator position. Ready to help team achieve company goals. I am great at multitasking and organization. I am determined to be an asset to your company.
Overview
8
8
years of professional experience
Work History
Gas Attendant
Wawa
Whiting, NJ
08.2015 - 02.2017
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Built trustful relationships with customers to encourage return visits.
Patient Care Technician
Ocean Medical Center
Brick, NJ
02.2010 - 10.2014
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Groomer/ Store Manager
Mikes Pet Groomer
Whiting, NJ
05.2011 - 02.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Certified MA, Certified in Billing And Coding - Medical Assistant, Phlebotomy
CDM Technical Training Institute
Marlton, NJ06.2009
Skills
- Facility management
- Cash Handling
- Cleaning procedures
- Vehicle Maintenance
- Building Customer Trust and Loyalty
- Upselling Products and Services
- Understanding Customer Needs
- Upbeat and Positive Personality
- Issue and Complaint Resolution
- Responding to Difficult Customers
- Verbal and Written Communication
- Data Entry and Maintenance
- Calm and Professional Under Pressure
Timeline
Gas Attendant
Wawa
08.2015 - 02.2017
Groomer/ Store Manager
Mikes Pet Groomer
05.2011 - 02.2013
Patient Care Technician
Ocean Medical Center
02.2010 - 10.2014
Certified MA, Certified in Billing And Coding - Medical Assistant, Phlebotomy
CDM Technical Training Institute
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