Mark Crooks
Ogden,UT
Summary
Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Love being part of and building a team. Food cost, inventory and waste.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
El Matador Restaurant And Cantina
Ogden , Utah
09.1999 - 09.2022
- Managed employee reviews, training, and schedules
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices and company procedures
- Implemented operational strategies and effectively built customer and employee loyalty.
- Performed all restaurant duties waiting tables, hosting, prep, cooking and 20+ years bartending.
Education
High School Diploma -
American Fork High School
American Fork, UT05.1988
Skills
- Product Costing
- Employee Scheduling
- Labor Cost
- Verbal and Written Communication
- Staff Development
- Safety Assurance
- Menu Planning
- Event Management
- Inventory Control
Certification
Current food safety manager and Utah DABC manager certification.
Timeline
General Manager
El Matador Restaurant And Cantina
09.1999 - 09.2022
High School Diploma -
American Fork High School
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