Maria Wallace

• Execute operational processes and provide internal or external client support within a professional domain area.
• Support internal and external client inquiries and requests
• Maintain effective relationships with internal or external stakeholders
• Conduct operational processes, including data management, documentation, and communication steps
• Troubleshoot complex system or data issues and escalate when appropriate
• Review work to ensure accuracy, quality and compliance with standards
• Create and maintain informational materials as part of team knowledge base
• Identify and participate in implementation of process improvements and system enhancements
• Manage components of special projects, or full projects of moderate scope
• Responsible for reconciliation of payroll records (e.g., payments, deductions,), which may include management of third-party payroll vendors for multiple states

• Provide global payroll support to the payroll manager in a Workday (US) and Celergo (international) environment
• Collate and process changes to incidental payments, salaries and benefits
• Develop and manage collaborative partnerships with internal groups and external payroll providers
• Verify and audit data processed by external payroll providers
• Prepare salary, tax and social contribution payments
• Ensure adherence to legislative requirements and company policies
• Reconcile payroll data with internal groups: Finance and People Teams
• Provide timely and accurate response to employees’ payroll related queries

• Provide expertise in the Workday Payroll (including Absence or Time Tacking) product suite
• Lead the following as a member of a deployment team, or coach other to successfully: gather and document client business requirements, design and configure the Workday solution, demonstrate configurations through the development of prototype systems, assist in testing the Workday solution, and complete knowledge transfer to clients
• Work with confidential client/data conversation team to help convert legacy data into Workday
• Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions
• Communicate clearly and concisely
• Collaborate effectively and synergistically to team-based projects
• Resolve complex tasks/requirements when other team members need support
• Facilitate clients' intellectual and practical adoption of Workday best practices
• Maintain clients' ongoing satisfaction ensuring Intecrowd is referenceable and referable once in production
• Provide regular status reports to the project managers keep them apprised of overall project status
• Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively
• Obtain/Maintain Workday certifications and qualifications
• Ensure functional solutions are compatible with downstream data translation (assist integrators in configuring/testing integrations between Workday and external systems)
• Demonstrate computational thinking
• Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs
• Contribute to mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model
• Provide insightful status reports to project managers that highlight risks to project health and improvements in client adoption

• Prepare and process hourly, salaried, and executive semi-monthly payrolls in Workday
• Research and resolve day to day Workday US Payroll Issues
• Calculate and process all payroll adjustments, deductions, earnings and obtaining any necessary approvals
• Process manual checks for situations such as terminations and discrepancies
• Research and resolve questions from managers and employees as they relate to the processing of payroll information such as banking, garnishments, retroactive pay calculations, etc
• Track and process all signing, referral, performance and discretionary bonuses
• Perform and manage regular audits of earnings, deductions, taxes, electronic timesheets, federal, state and local filings, etc
• Manage multi-state garnishments
• Provide subject matter expertise for all items related to payroll
• Assisted with the implementation of Workday Payroll and Time Tracking systems
• Maintain all Workday Payroll Time Tracking releases and any updates
• Maintain State and local taxation
• Manage all registration of new state, locals and dept of labor
• Report and analyze 401k file to vendor
• Work closely with HR in determining Short Term Disability payments
• Manage all garnishments in multi-state
• Balance payroll accounts
• Work closely with Accounting Dept in order to balance month end
• Reconcile year and and preparation of W-2's
• Manage collection of any advance or overpayment

• Processed weekly payroll for contractor pay using Quickbooks program
• Processed returns and amendments for state and local agencies
• Worked tax notices from state and local agencies to resolve any issues
• Processed tax payments through Empower tax system
• Responded to questions from associates with respect to HR and/or payroll programs
• Registered business with state and local agencies
• Managed over 20 driver and helpers payroll needs, concerns, payroll updates, schedule changes as needed
• Managed payroll for organization of 26 personnel.
• Prepared analysis of tax expenses for month-end accounting review.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

• Reconcile payroll tax for local withholding monthly
• File local payroll tax returns online via local agency websites where available
• When needed, process amendments for state and local agencies
• Work tax notices from state and local agencies to resolve issues
• Process tax payments through Empower tax payment system
• Respond to questions from associates with respect to HR and/or payroll programs
• Research questions and communicates information to program participants
• Coordinate with subject matter experts to resolve issues that are more complex
• Use and maintain HR and payroll systems which may include databases or software programs such as People Soft
• Compile, track, analyse and summarize data for human resources and payroll programs and processes
• Compile payroll data; enter data into payroll system; review wages computed and correct errors to ensure accuracy of payroll
• Process required corrections to associate records or pay checks
• Monitor and track multiple projects; monitor timelines and deliverables
• Chievements
• Reduced amount of paper filing by researching locals in which allowed electronic filling
• Produced accurate W-2s by reconciling monthly and fixing any errors
• Filled monthly/quarter returns on time

• Responsible for processing all garnishments and garnishment inquires related to child support orders, tax levies, chapter 13 bankruptcy, spousal support, student loan repayments, and writ of garnishments for multi-states
• Respond to agency and associate inquires related to garnishment orders
• Ensure garnishment order released in a timely manner and deductions in accordance with the order
• Chievements
• Revised Child Support Bonus Garnishment process
• Tested and implemented state updates in compliance with garnishment laws
• Worked with ADP to complete Flash Signature Configuration Project