MARCELLA GARCIA
Rialto,CA
Summary
Dedicated multidimensional professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Licensed Vocational Nurse
SUNRISE SENIOR LIVING
Alta Loma, CA
01.2012 - 01.2021
- Arrange for resident outside services (PT, OT, home health, hospice)
- Assesments for intake of resident, review of patient history
- Maintain strict confidentiality
- Supervision of other LVNs and Med techs
- Monitor and implement infection control
- Perform wound care, injections, catheter care, narcotic count
- Monitor patient vitals, blood sugars and mental status
- Daily communication with physicians and other medical providers
- Prevention of drug interactions and contributed to correct diagnosis by recording patient information, and updating patient records.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Customer Service Associate
Sam's Club
Ontario , CA
01.2002 - 05.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
Licensed Vocational Nurse - undefined
CHAFFEY COLLEGE
2011
Medical coding - undefined
Chaffey Adult School
2008
Skills
- Multitasking and prioritization
- Strong Communication Skills
- Codes
- Documentation
- Medical Recordkeeping
- Electronic Charting
- Delegation and Motivation
- Healthcare Regulations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Licensed Vocational Nurse
SUNRISE SENIOR LIVING
01.2012 - 01.2021
Customer Service Associate
Sam's Club
01.2002 - 05.2011
Licensed Vocational Nurse - undefined
CHAFFEY COLLEGE
Medical coding - undefined
Chaffey Adult School
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