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Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
Mali  Gutierrez

Mali Gutierrez

Denver
Summary

Dependable, versatile, and self-motivated professional with five years experience in high-pressure, service-driven environments. Seeking to start a new career in the medical field, and to leverage my strong communication and teamwork skills, as well as my proven ability to provide excellent customer service.

Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History

Bartender

Matador Restaurants
2018-03 - 2020-12
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

Banquet Captain

Maggiano's Little Italy
2017-08 - 2018-03
  • Managed invoicing, banquet event orders, deposits and payments, and servers' cash tips for both large and small-scale events.
  • Oversaw banquet service, including managing servers, delegating tasks, accommodating clients, and coordinating with Back of House and Sales Managers.

Chiropractic Receptionist

Arrowhead Chiropractic
2016-11 - 2017-11
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Assisted the doctor with treating patients, including guiding them through stretches and completing treatment modalities.
  • Corresponded effectively with insurance companies and auto-accident attorneys, while advocating for the patient as well as the practice.

Administrative Assistant

Dick's Sporting Goods
2016-07 - 2017-04
  • Promoted from Sales Associate to Administrative Assistant within one month of employment.
  • Scheduled interviews, conducted orientation, and oversaw training for new employees.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education

Bachelor of Science Nutrition And Exercise Physiology

University Of Missouri - Columbia
2011-08 - 2016-05
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Customer and client relations

Verbal and written communication

Telephone skills

Medical terminology

Report Development

New hire training

Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline

Bartender

Matador Restaurants
2018-03 - 2020-12

Banquet Captain

Maggiano's Little Italy
2017-08 - 2018-03

Chiropractic Receptionist

Arrowhead Chiropractic
2016-11 - 2017-11

Administrative Assistant

Dick's Sporting Goods
2016-07 - 2017-04

Bachelor of Science Nutrition And Exercise Physiology

University Of Missouri - Columbia
2011-08 - 2016-05