Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Additional Information
Quote
Languages
Timeline
CustomerServiceRepresentative

Maheshkumar Desai

Executive - Sales Operations
Pune,MH

Summary

Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

8
8
years of professional experience
12
12
years of post-secondary education
5
5
Certifications
3
3
Languages

Work History

Executive Sales & MIS Operations

Lodha Developers Pvt Ltd
Pune , Maharashtra
2018.01 - Current
  • Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques.
  • Procurement and reconciliation of lease data for processing of MIS reports of Palava, Thane, South Mumbai and Pune projects.
  • Skilled in Establish, track and report on process/ productivity metrics / efficiencies to deliver and exceed on SLA / business expectations.
  • Manage day-to-day performance of sales team.
  • Monitor performance metrics of sales team and report data.
  • Achieve the assigned target in terms of revenue.
  • Drive and Monitor all sales initiatives so as to meet its objective.
  • Study competitor activities and tracking of the business figures to formulate strategies to achieve the targets.
  • Updating lead status in SFDC – creating new lead, convert into opportunity, Update Inventory tracker on daily basis and brokerage details against the flat details.
  • Inventory Management.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

Graduation B. Com - Commerce

EILLM University
Thane
2009.06 - 2020.03

H..S.C. - Science

Vivekanand Collage
Aurangabad
2004.06 - 2005.04

S.S.C -

A.K.Waghmare High School
Aurangabad
2001.06 - 2002.04

Skills

Team-Building/Developmentundefined

Certification

Introduction to Business Analysis

Accomplishments

· Awarded as Top performer in Team Leader Ranking in Eureka Outsourcing Solutions Private Limited in for consecutive 3 quarters in the year of 2013.

· Recognized for outstanding work contribution in Aug 2018, Sept 2018, Oct 2018, Dec 2018, Jan 2019, Feb 2019, and Mar 2019 in Lodha Group.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

  • Currently working with Lodha Group as Executive Sales and residential leasing in Operations (CRM & Sales support) from Jan’18 – Present (34 months).
  • Previously worked with Mahindra & Mahindra Ltd as Team Leader Operations from Jan’16 to Nov’17 (22 months) which is inclusive of working under third party payroll from 18 Jan’16 to 16 Apr’17 in Team Lead role and on roll from 17 Apr 2017 to 17 Nov 2017 as Executive.
  • Worked with Citrus Payment Solutions Private Limited as Senior Executive from Oct’15 – Jan’16 (4 months).
  • Worked with Indus Health Plus Private Limited as Team Leader from Aug’14 – Sep’15 (13 months).
  • Worked with Eureka Outsourcing Solutions Private Limited as Team Leader from Feb’12 – Apr’14 (26 months).

Quote

Your daily life is your temple and your religion.
Kahlil Gibran

Languages

English

Marathi

Hindi

Timeline

SQL Training

2020-11

Tableau 10

2020-11

Certified Business Analysis Professional (CBAP®) Certification

2020-10

Business Analytics with Excel

2020-10

Introduction to Business Analysis

2020-09

Executive Sales & MIS Operations

Lodha Developers Pvt Ltd
2018.01 - Current

Graduation B. Com - Commerce

EILLM University
2009.06 - 2020.03

H..S.C. - Science

Vivekanand Collage
2004.06 - 2005.04

S.S.C -

A.K.Waghmare High School
2001.06 - 2002.04
Maheshkumar DesaiExecutive - Sales Operations