Lisa Marteney
LPN, Program Coordinator
Galion,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Quality Assurance Manager
A Step up, A Caregiver Company
Columbus, OH
08.2022 - Current
- Reviewed current standards and policies.
- Established procedures and quality standards.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Kept records of quality reports and statistical reviews.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Program Director
A Step Up, A Caregiver Company
Columbus, OH
11.2021 - 08.2022
- Managed program operations and provided strategic leadership for workers.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Initiated and set goals for programs according to strategic objectives of organization.
- Hired and developed staff members to collaboratively achieve program goals.
Program Coordinator
A Step Up, A Caregiver Company
Columbus, OH
03.2019 - 11.2021
Education
Diploma Program - Practical Nursing
Tri Rivers School of Practical Nursong
Marion Ohio06.1996
High School Diploma -
Cardington Lincoln High School
Cardington06.1987
Skills
- Quality Assurance Experience
- Human Resource Management
- Trend Analysis
- Process Analysis
- Attention to Detail
- Goals Setting
- Internal Audits
- Quality Standards Determination
- Work Planning and Prioritization
- Project Management
- Progress Reporting
- Written and Verbal Communication
- Employee Training
- Performance Monitoring
- Operation Monitoring
- Staff Supervision
- Complaint Resolution
- Process Documentation
- Best Practices
Timeline
Quality Assurance Manager
A Step up, A Caregiver Company
08.2022 - Current
Program Director
A Step Up, A Caregiver Company
11.2021 - 08.2022
Program Coordinator
A Step Up, A Caregiver Company
03.2019 - 11.2021
Diploma Program - Practical Nursing
Tri Rivers School of Practical Nursong
High School Diploma -
Cardington Lincoln High School
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