Lisa Korfmacher

Retail Management

Winter Park,FL

Summary

Astute and enterprising Senior Assistant successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for administrative, and human resource work and willingness to take on any challenge.

Overview

years of professional experience

years of post-secondary education

Work History

Senior Assistant Store Manager

Vera Bradley

Lake Buena Vista, FL

03.2016 - Current

Oversee and manage operational and financial projects to deliver on time and within budget limitations.
Coach sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Approve regular payroll submissions for employees.
Interview, hire and train staff associates and equipped to comply with company policies and procedures.
Implement behavioral-based performance management system to define expectations, standards and key performance areas.
Develop and manage employee schedules, balancing individual requests and requirements with business needs.

Assistant Manager

Justice For Girls

Sanford, FL

11.2009 - 03.2016

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Monitored security and handled incidents calmly.
Increased sales by driving operational efficiencies and building excellent customer rapport.

Education

High School Diploma -

Pine Ridge High School, Deltona, FL

08.2003 - 05.2007

Skills

Employee scheduling

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Timeline

Senior Assistant Store Manager - Vera Bradley

03.2016 - Current

Assistant Manager - Justice For Girls