Lillian Ramsey
Savannah,GA
Summary
Focused on creating meaningful, interpersonal relationships with customers and fellow employees as a server. Learned the importance of cultivating a motivational, immersive, and accepting environment as a coach.
Overview
2
2
years of professional experience
Work History
Hostess, Expo, and Food Runner
The Grove
Savannah, GA
01.2022 - 06.2022
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Documented reservations and communicated changes to guests.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
Gymnastics Coach
Kurt Thomas Gymnastics
Frisco, TX
02.2021 - 11.2021
- Maintained fun-filled atmosphere with up to 13 class participants while remaining professional and focused on achievement.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Taught students how to perform and other special techniques.
- Encouraged parent participation without detracting from lesson.
Server
Blue Goose Cantina
Frisco, TX
05.2020 - 02.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
No Degree - Illustration
Savannah School of Art And Design
Savannah, GA07.2024
High School Diploma -
Rick Reedy High School
Frisco, TX05.2020
Skills
- Bill Computation
- Dining Crew Workflow Optimization
- Large Party Preparation
- Guest Flow
- Team Player
- Warm and Welcoming
- Guest Satisfaction
- Front- and Back-Of-House Coordination
Timeline
Hostess, Expo, and Food Runner
The Grove
01.2022 - 06.2022
Gymnastics Coach
Kurt Thomas Gymnastics
02.2021 - 11.2021
Server
Blue Goose Cantina
05.2020 - 02.2021
No Degree - Illustration
Savannah School of Art And Design
High School Diploma -
Rick Reedy High School
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